Role Summary The Interface Monitoring Analyst monitors automated data interfaces, diagnoses failures, fixes what can be fixed from Jenkins and escalates the rest with clear evidence, so client data is loaded accurately and on time. Key Responsibilities · Monitor scheduled Jenkins jobs (Scheduler) and identify failures by client. · Review logs to find the root cause and classify each failure by error type. · Resolve fixable failures directly and confirm the job runs successfully. · Log and track tickets through to closure with accurate status and comments. · Escalate issues to Services or Development with evidence and steps tried. · Complete end-of-day close out and follow up on pending and ageing items. · Maintain the error knowledge base and support team reporting. Required Skills · Basic Unix / Linux. · Basic SQL · FTP / SFTP knowledge · Basic java knowledge · Log reading and troubleshooting skills. · Attention to detail and clear written communication. · Ability to prioritise and manage multiple issues at once. Preferred · Experience in financial services or fund administration. · Familiarity with ticketing and job scheduling tools. · Understanding of financial data (accounts, securities, positions, trades). Thank you for your interest in a career with Clearwater! Clearwater Analytics (NYSE: CWAN) is transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater’s single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at www.clearwateranalytics.com. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.

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