Seasonal JOB TITLE: Spa Receptionist DIVISION: Spa REPORTS TO: Spa Supervisor LOCATION: Solitude Mountain Spa/The Inn CLASSIFICATION: Full Time/Seasonal/Hourly POSITION: The Spa Receptionist is responsible for initial customer interactions, including answering calls and emails, welcoming clients to the spa, scheduling appointments, and ensuring that lobby facilities are presented in a clean and professional manner. SPECIFIC JOB REQUIREMENTS: • Excellent customer service • Professionalism • Dependable, self-motivated, and punctual • Knowledge of office equipment • Basic knowledge of computer operation • Proficient in math • Basic accounting skills • Multitasking • Ability to stand for up to 8 hours per day • Ability to perform light lifting tasks (up to 20 lbs) • Available weekends and holidays JOB DUTIES AND RESPONSIBILITIES: • Responsible for opening the spa each morning • Responsible for ensuring treatment rooms are in order for the day’s appointments • Responsible for ensuring the lobby is prepared for customers • Responsible for processing linens and towels • Tea and beverage preparation for clients • Answer incoming calls and emails • Schedule appointments and coordinating with therapists • Greet clients, sell retail and gift certificates • Take payment (cash, credit cards, package vouchers, room charges EQUAL OPPORTUNITY EMPLOYMENT Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at HR@solitudemountain.com. Perks of Working Here: Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts. Benefits: Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees Pro deals with outdoor brands. Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program. Solitude Mountain Resort provides staff members with healthy and positive work experience in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well. It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world-class guest service and memorable experiences to our guests and each other. E-Verify Participation Right to Work

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