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Summary Job Description: Baptist Health Medical Group Practice Supervisor I Hematology/Oncology St. Matthews area Full Time/First Shift In conjunction with the Practice Manager, the Practice Supervisor I is responsible for day-to-day operations of a secondary BHMG site geographically separated on a different campus. This position will manage a separate staff and share providers with the main campus. This position will require daily interaction with the practice physician(s) and other physicians within BHMG and the community. Supervises clerical and clinical staff to ensure quality medical office standards. This position is also responsible for close coordination with management staff as well as staffing, scheduling, clinic compliance, inventory, institutional processes, and maintaining routine safety procedures. Principal Duties and Responsibilities: The following is intended to describe the general nature and level of work being performed by individuals assigned to this job by listing the major components for this position (i.e., key responsibilities and essential duties). The list is not intended to be an all-exhaustive list of duties and responsibilities required and are subject to change from time to time. Additionally, other duties may be assigned at the discretion of leadership to meet business, customer, and/or patient needs. Patient Access Referral Management Collects and analyzes internal and external data relating to services and opportunities within the business community. Effectively interacts with referral sources and other healthcare providers in a customer focused manner Call Processing Management Patient Intake Management Clinical Experience Management Coordination of Care Management Culture of Courtesy & Professionalism Process Improvement, Standardization and Practice Efficiencies Rx Process Management Patient Satisfaction and follow up Provides day-to-day supervision of BHMG practice staff and programs including, employee relations (e.g. hiring, disciplinary actions, etc.), staff schedules, annual competency evaluations and new hire training and onboarding. Facilitates regular staff meetings to maintain open communication. Responsible for full day-to-day practice operations at a secondary site. Acts as a backup in the office to cover vacancies Practice Performance Management Payroll Management Responsible for ordering/ purchasing/ stocking of all patient/clinical supplies. Assists with the development and maintenance of patient charts, including documentation and other pertinent patient information. Collaborates and consults with Manager on services, vendor agreements and issues as needed. Provider Engagement Quality & Compliance Minimum Education, Experience and Licensures Required: Associate's degree Minimum of 5 years of experience related to job description, or a minimum of five years' experience, or an equivalent combination of education and experience required. Graduate of an accredited Medical Assisting program with current CMA certification from AAMA, AMT, NCCT, AAMP, NAHP preferred Healthcare supervisory experience preferred Practice Supervisor, Supervisor, Management, Coordinator, Payroll, Facility Manager, Healthcare, Clinic If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056. Job Applicant Privacy Policy Statement - Job Applicant Privacy Policy
Bhs
Louisville - 4000 Kresge Way
Practice Supervisor I.
FULL TIME