Requirements
- Experience : 7.5+ years
- Relevant experience in maritime, ports, terminal operations, logistics consulting, or a closely related domain.
- Strong hands-on experience with Navis Terminal Operating System (TOS) and multiple full-lifecycle Navis implementations.
- Proven experience with Navis Mixed Cargo or related Navis platforms.
- Strong understanding of terminal operating models, processes, and operational workflows.
- Experience working directly with terminal operators and business stakeholders in customer-facing consulting roles.
- Experience supporting production cutovers, go-live, stabilization, and operational readiness activities.
- Strong experience conducting business discovery and requirements workshops with terminal operations teams.
- Ability to analyse complex operational challenges and translate them into practical, business-focused technology solutions.
- Strong understanding of multiple terminal operations including Vessel, Yard, Gate, Rail, Barge, Breakbulk, RoRo, Automotive, Project Cargo, Hazmat, Equipment, Resource Planning, and Inventory Management.
- Experience in multipurpose, RoRo, automotive, breakbulk, container, rail, or intermodal terminal environments is highly desirable.
- Strong stakeholder management skills with the ability to work effectively with terminal operators, business leaders, technology teams, vendors, and implementation partners.
- Comfortable engaging with senior and executive-level stakeholders and presenting operational findings and recommendations.
- Strong consulting mindset with excellent analytical, problem-solving, and decision-making capabilities.
- Ability to balance strategic thinking with hands-on execution in fast-paced, mission-critical delivery environments.
- Strong communication and collaboration skills across business, operations, and technology teams.
- Demonstrated ability to manage competing priorities while maintaining a strong focus on delivery and customer outcomes.
- Experience mentoring junior consultants and contributing to high-performing consulting teams.
- Exposure to AI-enabled operations, operational optimization, automation, or digital transformation is an advantage.
- Willingness to contribute to presales, solution development, customer discovery, and the development of future terminal modernization consulting offerings.
Responsibilities
- Lead the functional implementation of the Navis Mixed Cargo Terminal Operating System (TOS) for major port and terminal customers.
- Facilitate workshops with terminal operations teams to understand operational workflows, business processes, and system requirements.
- Analyse current-state terminal operations and identify gaps between legacy TOS capabilities and Navis functionality.
- Define and document business processes, operational scenarios, functional requirements, and process improvements.
- Serve as the primary functional consultant and day-to-day customer liaison throughout the Navis Mixed Cargo implementation.
- Act as the key bridge between terminal operators, business stakeholders, Navis implementation teams, and technical delivery teams.
- Validate business requirements and recommend practical solutions aligned with industry best practices and operational realities.
- Provide functional consulting expertise across Vessel, Yard, Gate, Rail, Barge, Breakbulk, RoRo, Automotive Logistics, Project Cargo, Hazmat Goods, Equipment Management, Resource Planning, and Inventory Management.
- Support solution validation, functional issue resolution, operational workshops, and production-readiness activities.
- Identify operational risks and define appropriate mitigation strategies.
- Support cutover planning, production deployment, go-live activities, and post-go-live stabilization.
- Drive change management activities and support business users during the transition to Navis TOS.
- Work closely with customer leadership and operational teams to ensure successful adoption of the solution.
- Support presales, solutioning, customer discovery, and consulting engagements for future terminal modernization initiatives.
- Develop reusable consulting accelerators, operational frameworks, and industry best practices for the Travel & Logistics practice.
- Contribute to future initiatives involving AI-enabled terminal operations, automation, operational optimization, and digital transformation.
- Mentor junior consultants and contribute to knowledge sharing and capability development within the consulting team.
- Build long-term relationships with customers and position Nagarro as a strategic transformation partner.
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.