This position is a live on residential role primarily focused on the management of a campus housing unit consisting of 400-800 residents. This position will supervise a student staff of Resident Assistants (RA) for the community and create an inclusive community development plan focused on supporting all residents and will also be responsible for the daily administrative, operational, and facilities duties within the community assigned. Staff in this role will have direct contact with students through the restorative justice process, student CARE and outreach as well as through recruitment of RA Staff. Salary & Benefits: Minimum starting salary of $43,888.00, commensurate with experience. Limited benefits package including medical, life insurance, wellness resources and tuition waiver effective on date of hire. Primary Duties: Supervision and management of residential area housing consisting of 400-800 residents with undergraduate and graduate staff teams of between five and fourteen. Advising and academic support for residents through one-on-one interactions and community curriculum development. Development and facilitation of community development plans to enhance the residential student experience and student retention. This includes application of foundational student development theoretical models and guiding literature, development of community learning goals through the facilitation of the Housing and Residence Life (HRL) curriculum, participation in the larger community engagement series, and specific connections with campus resources to aid students in successful navigation of the college experience. Maintain assigned community budget to support programming and overall administration of the community. Prioritize student success and engagement through budgeting and planning with short- and long-term goals. Respond to and report incidents in alignment with HRL protocol and compliance regulations. Conduct and conflict resolution management utilizing Maxient, and restorative justice measures as part of the HRL and GVSU Conduct and Conflict Resolution protocol. Audit and maintain community facilities through room condition reports, public area inventory, art inventory, administer charges for damages, complete health & safety inspections to create and maintain a safe and secure living environment. Lead summer tours of incoming students through summer orientation onboarding. Serve in an on-call duty and crisis response after hours response team. Respond to students in crisis, incidents, and emergency situations 24-7 while serving in this capacity. Collaboration with campus partners and department/division committee participation. Perform other duties as required/assigned by leadership. Required Knowledge, Skills and Abilities: Bachelor's degree. Minimum one (1) year experience working in a university residential setting. Experience working with students in a college setting.  Experience working on a team. Peer leadership experience. Demonstrated critical thinking skills. Interest in engaging and educating students Excellent verbal, written, interpersonal communication and organizational skills. Commitment to GVSU’s vision of diversity, inclusion, and equity. Preferred Knowledge, Skills and Abilities: Master's degree in student affairs or related field. Experience managing and supervising teams. Budget oversight experience. Performance in restorative practices and/or student conduct management. Student program development and implementation experience. Experience supporting students academically. Leadership and facilities management of an assigned living area. Experience providing academic support to college students. Strong technology/computer skills. Working Conditions: Normal office environment. Some travel may be required. Must be available for varied hours, extended workdays, weekends, and on-call emergencies as events and activities require.   How to Apply: Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact Brandie Tenney at tenneyb@gvsu.edu. If you need technical assistance, please contact Human Resources at hro@gvsu.edu. Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future. Application Deadline: Application review begins September 17, 2026. This posting may be closed at any time at the discretion of the University. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/equalopportunity/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State). Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities. At Grand Valley State University, we empower learners in their pursuits, professions, and purpose. The university enriches society through excellent teaching, active scholarship, advancement of equity, and public service. The GVSU community is collaborative, inclusive, self-aware, goal- and growth-oriented. We value connection with fellow Lakers, both student and professional colleagues, and strive to challenge our existing state with innovative strategies. We are dedicated to student success, and the well-being of our community as a whole. Read more about our Reach Higher 2025 strategic plan and process.

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