Work Schedule: Monday-Friday; 8:00a-4:30p Provides technical assistance to assigned team. ESSENTIAL DUTIES AND RESPONSIBILITIES: include but not limited to the following: Develops and maintains department Standard Operating Procedures (SOP’s) according to Clinical Laboratory Standards Institute (CLSI) guidelines and/or HNL policies. Provides technical expertise, continuing education and training to all staff within a designated clinical operations area. Assists in the ongoing departmental monitoring to improve quality, work flow, staff productivity and employee satisfaction. Prepares or directs preparation of various qualitative and quantitative reports and records. Provides support regarding financial reports to Finance upon request in conjunction with division manager/director. Reviews current literature and attends meetings and seminars to keep informed of new developments within the field. Coordinates and reviews testing results as required by assigned team. May act as the Director of the HNL Phlebotomy School or other HNL initiatives. Performs verification/validation studies on new instrumentation and provides technical guidance and resolves problems associated with instrumentation Establishes performance checks, preventative maintenance, and quality control programs for all instruments as well as evaluates quality control data and institutes corrective action as needed. Prepares and revises laboratory procedure manuals and provides technical in-service and orientation of new staff and develops training/competency checklists and provides clinical orientation and/or training of new employees/students and current employees. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree from an accredited institution or a combination of education and experience. Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of MS Word processing software; Excel spreadsheet software; Order entry systems and Sunquest and/or Co-Path laboratory software. Certificates and Licenses: Certification by a recognized certifying agency for Clinical Laboratory Professionals preferred (ASCP, ASMT, NCA, etc.) HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. Address: 1200 Old York Rd Primary Location: Abington - 1200 Old York Rd Position Type: Onsite Department: 1046-00046 Operations Administration We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who align with our Core Values and enjoy working as a team to create satisfying outcomes for our patients, customers and clients. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At HNL Lab Medicine, our patients are more than just test tubes. We understand the impact each test we analyze has on our patients' lives, and we never take that responsibility lightly. Headquartered in Allentown, Pennsylvania, we provide testing and related services to physician offices, hospitals, long-term care facilities, employers, and industrial accounts. With more than 50 patient service centers throughout Pennsylvania, we provide accessible, patient-focused laboratory services in the communities we serve. Our team of more than 2,000 professionals includes 109 board-certified pathologists and scientific directors, along with more than 400 certified laboratory scientists and phlebotomists. Together, they bring deep expertise, operational excellence, accountability, and compassionate care to every test we perform.

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