Procurement Contract Manager Procurement Team Full-time Boston, MA or Springfield, MA The Opportunity MassMutual is looking for a dynamic and experienced Contract Manager to lead and manage complex commercial agreements with precision and confidence. In this multifaceted role, you will oversee multiple projects simultaneously, leveraging strong communication, organization, and analytical skills to ensure alignment with internal policies and business objectives. You will be responsible for negotiating and drafting contract terms tailored to each deal, while collaborating with cross-functional stakeholders—such as legal, IT, and enterprise risk—to deliver strategic and compliant outcomes. This role is central to driving operational excellence and mitigating contractual risks in a fast-paced environment. The Team On the MassMutual Procurement team, our goal is to enable MassMutual’s mission and vision by providing the right supplier solution at the right time. Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders. The Impact This role involves understanding the underlying business problem and creatively solving it by working with internal stakeholders to gain their input and approvals as necessary, explaining deal terms and risks to the internal engagement manager, and negotiating terms directly with the supplier. You will have a deep support structure in our Procurement organization including Category Management and Supplier Relationship Management, among other dedicated functions. Requirements of the role include but are not limited to: Understanding the business drivers behind transactions assigned to you and developing an execution plan As the central point of contact for each contract, you will leverage your organizational skills and influence to ensure deals are negotiated and executed in accordance with business timelines Engaging with internal stakeholders including the line of business, legal, compliance and data security groups to assess risks specific to each transaction Drafting and redlining contracts to ensure that MassMutual is adequately protected from risks by relying upon your skills to assess the impact of deviations from standards and engage internal stakeholders when required Negotiating with suppliers to produce contracts that adhere to MassMutual contracting standards and meet business objectives. Planning and executing negotiation strategy in a timely manner while adjusting to changing circumstances Working closely with the larger Procurement team, and stakeholders as appropriate Identifying inefficiencies in existing procedures, uncovering bottlenecks, and proposing innovative solutions to streamline contracting processes Minimum Qualifications HS diploma or equivalent 5+ years of professional corporate work experience. 3+ years of experience reviewing, negotiating, and analyzing business agreements, commercial documents, policies, procurement activities, or similar business transactions. Ideal Qualifications Experience drafting and redlining contracts. Experience identifying business, operational, financial, compliance, or contractual risks and recommending mitigation strategies. Experience collaborating with stakeholders to resolve business, operational, or commercial issues and support sound business decisions. Experience assessing third-party, operational, compliance, information security, privacy, or enterprise risks to support appropriate risk mitigation and governance requirements Experience collaborating with Risk Management and business stakeholders to identify, assess, and mitigate risks. Experience managing contract-related activities within a procurement functional area. Experience with MSAs, SOWs, SaaS agreements, and/or other commercial contracts. Experience managing supplier/vendor relationships. Familiarity with contract lifecycle management (CLM) systems and contract governance processes. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes  A collaborative environment where perspectives are welcomed   Access to learning, development, and internal networks that support continuous growth and skill-building over time  Employee-led communities and forums that foster connection, learning, and inclusion across the organization  A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-EG1 Salary Range: $88,300-$115,900 At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us. We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance. At MassMutual, we’re passionate about helping people secure their future and protect the ones they love. A career with us means you’ll help our customers protect what matters most. It also means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what makes MassMutual a strong, stable and ethical business. We invite you to explore the possibilities. At MassMutual, we believe in the value of being together in our offices and in personal flexibility. Our work environment is one where the majority of our team members work a hybrid schedule — working at least three days in the office (Tuesday, Wednesday and a third day) and the rest remotely, balancing flexibility with in-person collaboration. While the majority of our employees follow this hybrid model, some of our roles continue to be 100% on-site and others may be 100% remote, subject to business needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members, policyowners and customers, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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