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The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support Work-Life Balance: PTO, paid holidays, flexible work arrangements Financial Wellness: Competitive salary, 403(b) with company match Professional Development: Ongoing training, tuition reimbursement, and career advancement paths Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us! https://hr.howard.edu/benefits-wellness The Student Health Center is responsible for maintaining the health and wellness of Howard University Students. We provide a wide variety of primary, acute, reproductive health, and specialty care services. Additionally, the Student Health Center provides the institution with data on immunization compliance and medical clearance. The student health center is committed to providing preventative and holistic approaches to wellbeing in support of students and the institution's mission and strategic plan. The Office Manager will play a critical leadership role within the practice. This individual will oversee daily operations, manage staff, ensure strong collections and revenue integrity across all areas, and p This role is ideal for a hands-on leader with strong operational, financial, and people-management skills who thrives in a fast-paced medical environment. DUTIES AND RESPONSIBILITIES Leadership & Team Management Oversee and manage front office, clinical support staff, and administrative teams to ensure maximum efficiency. Hire, train, mentor, and evaluate staff performance Foster a culture of accountability, efficiency, and excellent patient service Address workflow issues, staffing needs, and performance gaps proactively Revenue Cycle & Collections Oversee the implementation of a billing model for the student health center. Oversee all aspects of collections, including front-end workflows, insurance verification, copays, deductibles, and follow-ups Perform billing, coding, claims submission, denials, AR, and payment posting if needed Identify revenue leakage and implement systems to improve collections and cash flow Track KPIs such as days in AR, denial rates, collection percentages, and payer performance Operations & Compliance Ensure efficient day-to-day office operations and smooth patient flow Navigate operational issues as they relate to the Electronic Health Record Oversee provider credentialing and certification maintenance requirements for the staff Optimize scheduling templates and clinic utilization Maintain compliance with healthcare regulations such as HIPAA, payer requirements, and internal policies Serve as the main point of contact for vendors, billing services, and external partners Growth & Expansion Partner with providers, the medical director, and staff to identify opportunities for practice growth and revenue expansion Support implementation of new services and programs Assist with process improvement initiatives to scale the practice efficiently Bring ideas and solutions to improve profitability while maintaining quality care Qualifications Minimum 3–5 years of experience as a medical office manager or similar leadership role Strong experience in medical billing, collections, and revenue cycle management Proven ability to manage teams and hold staff accountable Experience driving operational improvements and practice growth Excellent organizational, communication, and leadership skills EMR and practice management system experience required High level of efficiency with Excel and other database platforms Preferred Qualifications Administrative experience in a university health center Degree in Business Administration or Health Care Administration Compliance Salary Range Disclosure Expected Pay Range: $63,000 - $70,000 Howard University is a comprehensive, research-oriented, historically Black private university providing an educational experience of exceptional quality to students of high academic potential with particular emphasis upon the provision of educational opportunities to promising Black students. Further, the University is dedicated to attracting and sustaining a cadre of faculty who are, through their teaching and research, committed to the development of distinguished and compassionate graduates and to the quest for solutions to human and social problems in the United States and throughout the world. Howard University does not discriminate on the basis of race, color, national and ethnic origin, sex,sexual orientation,gender or gender identity, marital status, religion, disability or protected veterans status. Veterans and people with disabilities are encouraged to apply. Inquiries regarding provisions for persons with disabilities or veterans status, Equal Employment Opportunity and Title IX should be directed to the Office of Employee Relations and Equal Employment Opportunity at 202-806-1280. This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not be construed as a contract for employment. 
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Howard
Old Student Health, United States of America
Student Health Clinical Manager.
SALES & MARKETING$63K–70K/YR
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