As the General Manager, you will be responsible for overseeing all aspects of hotel operations and ensuring the delivery of exceptional guest experiences. Your duties will include:
- Providing strategic leadership to achieve the hotel's financial and operational objectives.
- Developing and implementing innovative strategies to enhance guest satisfaction and drive revenue growth.
- Fostering a culture of excellence and teamwork among staff members, promoting professional development and empowerment.
- Maintaining high standards of service, cleanliness, and safety throughout the property.
- Establishing and nurturing relationships with key stakeholders, including guests, staff, suppliers, and local authorities.
- Analyzing market trends and competitor activity to identify opportunities for differentiation and expansion.
- Ensuring compliance with all regulatory requirements and company policies.
- Previous experience in a Hotel Management/Operational Manager role
- Demonstrated strategic and operational leadership experience, with the ability to clearly articulate direction and coach the team.
- A proven track record of maintaining excellent product and service standards.
- Demonstrated commitment to continuous improvement and learning
- Ability to build, maintain and seek new opportunities / partnerships within the local market
- A positive and energetic attitude
- An infectious passion for delivering a memorable guest experience and creating loyalty of guests.
- Competitive Salary package including bonus potential
- Salary continuance insurance
- Private Healthcare
- Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide
Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments throughout the recruitment process — please let us know if you require support.