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Job Description Associate Manager – Continuous Improvement Global Procurement Solutions | Ahmedabad, India Role Overview We are seeking results-driven Continuous Improvement expert to drive operational excellence and transformation initiatives across business processes, systems, and services. This role is responsible for identifying improvement opportunities, driving process optimization, implementing automation and digital solutions, and fostering a culture of continuous improvement. The successful candidate will partner with business leaders, functional teams, and cross-functional stakeholders to improve efficiency, quality, compliance, customer experience, and business outcomes. The role requires strong analytical skills, project management expertise, change leadership capabilities, and a passion for driving sustainable improvements, and data-driven decision-making. Key Responsibilities Process Improvement and Transformation · Lead end-to-end continuous improvement initiatives across operational and business processes. · Identify inefficiencies, bottlenecks, and process gaps using data analysis and stakeholder feedback. · Design and implement process improvements that enhance productivity, quality, and customer experience. · Standardize processes and establish best practices across teams and functions. · Drive business transformation projects aligned with organizational objectives. Operational Excellence · Establish process governance frameworks and performance management mechanisms. · Drive adoption of operational excellence principles throughout the organization. Digitalization & Automation · Partner with technology teams to deliver automation and system enhancement initiatives. · Support implementation of analytics, dashboards, and reporting solutions to improve visibility and decision-making. · Evaluate emerging technologies to accelerate business transformation. Project Management & Change management · Manage multiple improvement projects from ideation through implementation and benefit realization. · Develop project plans, milestones, risk mitigation strategies, and communication plans. · Lead change management activities and ensure stakeholder engagement throughout project lifecycles. · Monitor project savings, efficiency gains, and business impact. · Establish performance metrics to track productivity, service quality, compliance, and customer satisfaction. · Measure and report realized benefits from improvement initiatives. Stakeholder management · Partner with business leaders, operations teams, technology teams, and functional stakeholders to understand business challenges. · Facilitate workshops, process mapping sessions, and improvement forums. · Influence stakeholders and build alignment around transformation priorities. · Act as a trusted advisor on operational excellence and continuous improvement strategies. Required Skills & Experience Bachelor’s degree in business administration, Engineering, Supply Chain, Operations Management, Finance, Information Systems, or a related field. 7+ years of experience in Continuous Improvement, Operational Excellence, Business Transformation, Shared Services, Supply Chain, Procurement, or Process Excellence. Proven experience leading cross-functional improvement initiatives. Strong project management and stakeholder management skills. Experience managing process transformation and change initiatives. Strong analytical and problem-solving capabilities. Qualifications Project Management experience. Experience with business process management (BPM) methodologies. Good to know automation technologies such as Power Automate, UiPath, Automation Anywhere, or similar platforms. Familiar with analytics tools such as Power BI and Advanced Excel. Exposure to AI-driven business transformation initiatives. Leadership Competencies · Strategic Thinking · Problem Solving · Influencing Without Authority · Decision Making · Collaboration · Innovation Mindset · Customer Focus · Results Orientation Why Join This Role? As a Continuous Improvement Expert, you will have the opportunity to shape organizational transformation, lead enterprise-wide improvement initiatives, leverage emerging technologies, and create measurable business impact through operational excellence, analytics, automation, and innovation. This role is ideal for professionals passionate about driving change, improving performance, and building future ready organizations. Location(s) Ahmedabad - Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. ABOUT US Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.
Heinz
Ahmedabad - Venus Stratum GCC, India