Job Description Packaging Operator - Cool Whip Department: Production Location: Avon, NY Reports To: Production Supervisor Union: Teamsters 118 Position Summary The Kraft Heinz Company is currently seeking a Packaging Operator - Cool Whip to work at our food processing facility in Avon, NY. This position is responsible for operating, monitoring, adjusting, troubleshooting, cleaning, and sanitizing packaging equipment used in the production of Cool Whip products. The Packaging Operator ensures products are properly filled, coded, banded, cased, and prepared for storage while maintaining compliance with safety, quality, food safety, and production requirements. Basic Purpose To safely and efficiently operate Cool Whip packaging equipment while ensuring proper package quality, coding accuracy, product integrity, and adherence to Kraft Heinz food safety and quality standards. Responsibilities Essential Job Functions Operate and monitor packaging equipment including Massman Casepackers, Marsh Case Coders, Fuji Banders, and associated packaging systems. Ensure Cool Whip containers are properly frozen, banded, cased, coded, and sent to frozen warehouse locations. Verify package fill levels, product weights, code dates, and packaging specifications. Perform film changes, equipment adjustments, and changeovers as required. Perform basic troubleshooting and minor mechanical adjustments to maintain production efficiency. Load supplies and packaging materials to support continuous production operations. Complete startup, shutdown, disassembly, sanitation, reassembly, and startup activities. Recognize and report unusual operating conditions, equipment failures, or quality concerns to leadership. Maintain housekeeping standards throughout the production shift. Support production goals while maintaining safety and quality standards. Participate in continuous improvement initiatives as assigned. Perform all other duties as assigned. Safety Responsibilities Follow all Kraft Heinz safety policies and procedures. Safely operate production and packaging equipment. Follow Lockout/Tagout (LOTO) procedures as required. Wear and maintain required PPE. Report unsafe conditions, behaviors, and equipment immediately. Support Kraft Heinz's safety-first culture. Sanitation Responsibilities Clean and sanitize packaging equipment, tools, floors, and work areas. Disassemble and reassemble equipment for sanitation activities. Complete sanitation activities in accordance with Kraft Heinz standards. Safely handle cleaning chemicals and sanitation equipment. Maintain GMP and housekeeping standards throughout the shift. Quality Assurance Responsibilities Ensure products meet Kraft Heinz Quality Assurance standards. Verify package fill, product weights, coding accuracy, and packaging integrity. Communicate quality concerns immediately. Complete required production, quality, and traceability documentation. Support food safety, GMP, and quality programs. Participate in audits and corrective action activities as required. Skills Profile Technical Skills Packaging equipment operation Mechanical aptitude Troubleshooting Equipment changeovers Documentation and recordkeeping Food safety and sanitation knowledge Quality verification Production operations Professional Competencies Teamwork Communication Attention to Detail Accountability Reliability Adaptability Time Management Safety Awareness Physical Requirements Standing up to 12 hours a day Lifting/pushing/pulling up to 50 lbs. regularly and occasionally up to 80 lbs. Repetitive motion with hands Kneeling Twisting Squatting Reaching above shoulder level Working in hot and cold environments (Lunchables 40 degrees F, Cool Whip 90 degrees/-35 degrees F, Cold Storage 0 degrees F) Working in loud environments over 85 decibels Able to give and understand instructions and hold conversations in a manufacturing environment as well as an office or classroom setting Must operate a computer and other standard office equipment Minimum Qualifications High School Diploma or equivalent required. Strong communication skills. Ability to work weekends, holidays, and mandated overtime. Ability to work independently and as part of a team. Prior manufacturing experience is preferred. Preferred Qualifications Prior manufacturing experience. Food manufacturing experience. Packaging equipment operation experience. Mechanical troubleshooting experience. Experience working in regulated manufacturing environments. Working Conditions This position works in a food manufacturing environment and may be exposed to: Moving mechanical equipment Wet or slippery surfaces Food allergens Cleaning chemicals High noise levels Cold and hot temperature environments Production equipment and conveyor systems Shift work, overtime, weekends, and holidays Additional Information Applicants must be willing to work any shift, including weekends and holidays. Overtime may be required based on business needs. Employees are expected to comply with all federal, state, local, company, safety, quality, food safety, and sanitation requirements. Benefits Overview In addition to competitive pay, Kraft Heinz offers a comprehensive benefits package that supports your health, financial future, and personal well-being, including: Medical, Dental, and Vision Coverage HRA and Optional Flexible Spending Accounts 401(k) with Company Match and Additional Core Contribution Company-Paid Life Insurance and Short-Term Disability Employee Assistance Program (EAP) Pet Insurance and Voluntary Benefits Maven Family Support Resources Paid Vacation and Holidays Shift Differentials and Overtime Opportunities Growth and Advancement Opportunities Benefits are subject to eligibility requirements, plan terms, and applicable Collective Bargaining Agreement provisions. Compensation Overview Starting Pay: $22.69/hour Second Shift Differential: $1.25/hour Third Shift Differential: $2.50/hour Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Avon Plant Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com. ABOUT US Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.