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Job Title: Revenue Cycle Services Coordinator Department: Dentistry | Dental Faculty Practice The Revenue Cycle Services Coordinator 3 functions as an integral member of a team of care providers in the College of Dentistry Dental Faculty Practice to provide patient focused customer service and clerical support. Responsible for: Scheduling appointments with patients Taking incoming patient and doctors calls Triaging emergency patient calls; checking and printing schedules Refilling cancellation appointments and assuring the schedule is full Rescheduling patients due to absence of provider Scheduling interpreter as needed Coordination of check out process for over 100 patients per day including distribution and tracking of parking passes and accuracy of coordinated care Fulfilling records request Working as part of a team to disseminate information to care team. Schedule Monday-Friday 7 a.m. – 4 p.m. Position Requirements This position requires successful completion of a criminal background check and drug and alcohol screening. Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. This position requires sustained periods using a keyboard and performing other computer work. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks. Ability to lift 25 pounds with or without accommodation. Required Education/Experience High School diploma or GED; 2 years of relevant experience. Desired Education/Experience Four - six years of experience in a dental setting providing customer service. Knowledge of dental terminology and dental practice highly preferred. Demonstrated ability to maintain accurate records, carry out detail but basic written or oral instructions, cooperate with co-workers, and knowledge of customer services skills with the ability to apply them including the ability to answer routine inquires and resolve complaints from patients, doctors, and staff. The Targeted Hiring Range for this position is $18.56 - 24.09. The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc. Additional Information: Location: Postle Hall (0024) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including: • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost. • Paid time off, including sick and vacation time and 11 holidays. • State retirement plan or an alternative retirement plan, both with generous employer contributions. As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you. Review the Frequently Asked Questions for details on using Workday and submitting your application.

Revenue Cycle Services Coordinator.

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