- Take charge of banquet event operation
- Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log
- Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received
- Ensure that team members with direct guest contact possess good product knowledge
- Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations
- Check and ensure that all operating supplies are well stocked and sufficient to run operation
- Plan the manning allocation/work assignment per Banquet event
- Implement appropriate and effective measures to keep costs and expenses within budget
- Minimum 2 years of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language