What’s in it for you…
- Become part of a team that’s very passionate about creating great hospitality experiences.
- Competitive salary.
- 25 days holiday (plus bank holidays) and pension.
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
- Pedal like a local - Enjoy a Swapfiets membership with a discount: repairs and maintenance included.
- Stay active your way with a discounted Urban Sports Club membership, supporting your overall wellbeing and balance.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
What You’ll Do
- Lead the morning coffee and breakfast team, creating a warm and energising atmosphere where guests feel welcome and ready to start their day.
- Masterfully craft Origin coffees, fresh juices, and other morning beverages, ensuring consistency, quality, and creativity in every cup.
- Support the floor and bar teams when needed, helping maintain smooth service across all outlets.
- Manage inventory levels, monitor stock rotation, and ensure compliance with cash handling procedures.
- Complete daily, weekly, and monthly administrative tasks, including reporting, financial tracking, and system updates.
- Mentor and train baristas on coffee preparation, service standards, and guest engagement.
- Maintain high standards of hygiene, health, and safety in all barista and prep areas.
- Uphold The Hoxton Way in every interaction, ensuring the guest experience is seamless and memorable.
Day to Day Tasks
- Service & Operations
- Oversee morning barista setup, service, and closing procedures.
- Ensure all drinks are prepared to specification, consistently and efficiently.
- Assist with floor support and bar service during peak periods as required.
- Team Leadership & Training
- Conduct daily briefings, assign stations, and supervise the team during service.
- Coach and develop baristas on coffee techniques, presentation, upselling, and guest engagement.
- Support recruitment and onboarding of new barista team members.
- Stock & Finance
- Check inventory levels at the start and end of shifts and reorder when necessary.
- Monitor stock rotation and maintain par levels.
- Handle cash operations in line with hotel policies.
- Administration & Reporting
- Complete shift reports, financial records, and any other barista-related documentation.
- Monitor KPIs such as sales, wastage, and product ratios to optimise performance.
What we're looking for...
- Individuals. You’re looking for a place where you can be you; no clones in suits here
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You’re not precious. We leave our egos at the door and help get things done
- You’re up for doing things differently and trying (almost) everything once
- If we got stuck in a lift together we’d have a good time and share a few laughs
- You want to be part of a team that works hard, supports each other and has fun along the way
- You are passionate about designing and delivering excellent coffee
- You have at least two years experience working with specialty coffee
- You have excellent understanding of espresso extraction, grinder calibration, and basic coffee equipment maintenance