Title: Jira Administrator
Location: Bellevue, WA
• Support JIRA and Confluence administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.
• Lead minor and major JIRA/Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA hosting partner.
• Install, manage and administer Jira add-ons, plugins, and extensions.
• Understand and adapt XML configuration files in regards to JIRA/Rally integration as necessary.
• Meet with stakeholders to identify JIRA Project and Confluence needs and implement them as appropriate.
• Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests.
• Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
• Develop and compile training materials based on the department’s needs.
• Create, maintain and support dashboards and advanced filters for end users reporting capabilities.
• Establish and execute data stewardship and best practices.
• Provide User Management and grant user permissions in accordance with role given by the company.
• Create and maintain detailed technical and user facing documentation.
• Resolve issues as they arise with JIRA Projects and Confluence in coordination with JIRA hosting partner team.
• Interact with existing vendors for support and troubleshooting, Working with our JIRA instance hosting provider on necessary upgrades and communications with others on planned outages.
• Expert level tool administration knowledge on JIRA, and proficiency in Atlassian tool suite.
• Proficient in understanding and adapting XML (Extensible Markup Language)
• Experience with hosted environments and remotely co-located systems.
• Basic programming knowledge with an understanding of various Java frameworks
• Experience installing and updating JIRA plugins using Atlassian SDK is a plus.(.i.e. Rally plugins)
• Experience as a JIRA Administrator in the past where one has customized JIRA projects with various schemas
• Proficient in Project Setups, Components, JIRA Reporting, Report Filters and Dashboard creation
• Excellent problem solving and process implementation skills.
Regards,
Arun Kumar
arunkr(AT)aditistaffing.com
D: 425-457-7916