Job Posting Title Supervisor, Technical Publications Job Category Operations Training Delivery Language Requirements Bilingual Preferred / Bilingue de préférence In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré. Flexible Work Agreement Type Hybrid / Hybride Posting End Date 2026-11-10 Job Grade ATP-6 Pay Range $88,798 - $110,997 Job Summary The Supervisor, Technical Publications is responsible for leading the planning, coordination, quality control, publication and archival of technical documentation on MINDX. These include technical documents such as Standards and Procedures (SPs), T-BMS documents, and Waivers, to support the safety and efficiency of field operations. Job Description What NAV CANADA offers you: Challenging, team-oriented work environment Competitive compensation and benefits Defined benefit pension plan Opportunities for growth and development Flexible work arrangements Diverse and inclusive workforce Key Accountabilities: Provide leadership to the Technical Publications team, ensuring expected performance standards are met while fostering a culture of teamwork, respect, collaboration, and effective communication. Serve as the technical Lead for editorial review, formatting, translation coordination, publication and archival activities to maximize the quality and impact of technical publications. Establish work priorities, manage competing demands, and resolve scheduling conflicts to ensure timely delivery of publications. Monitor workload distribution and adjust priorities to ensure service standards are achieved. Evaluate document submissions and determine whether the full publication or interim process will be used. Ensure that English and French versions are posted simultaneously on MINDX and that these titles appear on the ‘What’s New" page of the master index (MINDX). Manage daily correspondence and documentation activities, including email and/or Teams communications, publication of documents, stakeholder notifications, and document assignment to editors. Act as the primary liaison between Technical Publications and the Technical Review Team, and other stakeholders to support efficient review and publication. Coordinate and communicate weekly publication updates with external stakeholders and partner organizations, including the distribution of File Transfer Protocol (FTP) updates. Set production schedules and maintain Tech Pubs tracking systems for all work performed. Monitor and ensure compliance to standards and regulations. Create, manage and monitor Service Requests Forms (SRFs) in Maximo. Serve as the primary point of contact for technical publication inquiries and issue resolution. Job Requirements Education: Post-secondary degree or diploma in Translation, Communications, Technical Writing, Business Administration, Information Management, or a related field. An equivalent combination of education, training, and relevant experience may be considered. Experience: Minimum 3 years of experience working with technical publications and document management systems Experience in a deadline-driven environment with competing priorities. Knowledge: Knowledge of NAV CANADA and its responsibilities and priorities. Knowledge of document management systems and web publishing tools (such as SharePoint Online). Knowledge of publication standards, version control, and records management principles. Knowledge of the Microsoft 365 applications as they relate to documentation management and publication process. Abilities: Ability to analyze processes and implement continuous improvement initiatives. Ability to determine and assign roles and responsibilities. Ability to establish priorities and effectively manage competing deadlines. Ability to determine and establish customer service standards based on demand and capacity. Ability to prepare reports, maintain records, and track production metrics. Ability to interpret and apply policies, procedures, and publication standards. Personal Suitability: Ability to maintain effective communications: oral presentation, writing, inter-personal, motivational. Ability to manage multiple priorities. Ability to organize workflow to maximize efficiency. Ability to organize and plan with a high degree of attention to detail. Flexible work arrangements: This position is a hybrid position with a minimum – 3 days per week on site. The work location is the Ottawa TSC. NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught. Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. The successful candidate must meet the security requirement of the position and be legally able to work in Canada. NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers. We thank all applicants for their interest; only those selected for next steps will be contacted. - NAV CANADA employees help guide the world's aircraft safely and expeditiously through Canadian-controlled airspace. With approximately 5800 employees located from coast, to coast, to coast, we offer some of the most exciting careers in the field of aviation. Our employees deliver air traffic services, design and build our technology, maintain our systems, and provide a wide variety of technical and administrative support. Above all, our employees work together to keep our skies safe. NAV CANADA considers our people to be our most important asset, and we are committed to providing a motivating and satisfying workplace. In exchange for your dedication and commitment, you'll receive a generous compensation and benefits package, opportunities for training and development, and the chance to work for a company that is at the forefront of its industry globally. NAV CANADA may use automated or AI‑enabled tools as part of its recruitment activities, including for application management and support preliminary screening based on job‑related criteria. These tools support the recruitment process but do not replace human decision‑making. Final hiring decisions are made by NAV CANADA recruitment professionals and hiring managers. Additional information is available in our Candidate Privacy Notice.

Supervisor, Technical Publications.

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