[What the role is] We are looking for an operationally-strong and service-oriented leader to join the Mandai Operations Department (MAOD), which oversees the operations and maintenance of NEA's portfolio of memorial facilities. You will support the smooth and efficient day-to-day operations of Mandai Crematorium. The role contributes to maintaining high standards of public health, operational reliability and customer service, while ensuring that cremation services are conducted sensitively, safely and in accordance with established procedures. [What you will be working on] You will be responsible for the following: Supervise and deploy operations officers effectively, ensuring adherence to standard operating procedures and providing on-the-job guidance where needed. Lead and manage a team of officers and outsourced contractors to ensure smooth service ceremonies, cremation processes and collection of cremated remains. Plan and coordinate maintenance, overhaul and repair works for cremators and auxiliary equipment to ensure equipment remains operational and service capacity is maintained. Manage contract administration, including operational and maintenance requirements, work orders, verification of completed works and payment follow-up. Handle public feedback, appeals and enquiries promptly and sensitively, including investigating issues, engaging stakeholders and preparing reports or recommendations where required. Support operations across Mandai Crematorium and Columbarium, Yishun Columbarium and Kranji State Cemetery, including rostered weekend and public holiday duties. [What we are looking for] The ideal candidate would possess the following qualities: At least 3 years of working experience in engineering, operations management, service management or a related field. Strong leadership, organisational and administrative skills, with the ability to supervise, coach and motivate staff. Meticulous, alert and able to pay close attention to operational details, especially in a sensitive service environment. Good communication and writing skills, with the ability to handle difficult situations tactfully and patiently. Proficient in Microsoft Office applications and able to multi-task effectively. Mature, independent and resourceful, with willingness to work in an after-death care environment. Able and willing to work beyond regular hours e.g. rostered weekends/public holidays, festivals, and emergencies. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Assistant Manager/Manager (Mandai Crematorium Section).

more at Sggovterp.

Assistant Manager, Data & AI

Lecturer (Cybersecurity) – School of Engineering

Lecturer/Snr Lecturer (Biomedical Science with Analytics) - Sch of Applied Sc

similar roles.

Player Assistant

Player Assistant/Marshall