External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description Summary Provides first line supervision to security staff protecting Reynolda House Museum of American Art from criminal activity, fire, safety hazards, or other dangerous situations. Responsibilities involve dynamic interpersonal interaction with Reynolda House visitors, staff, and vendors during normal museum hours as well as special functions and after hours / weekend events. Demonstrates approachability and confidence, and makes all feel welcome as a reflection of the Reynolda brand. Job Description Essential Functions: Maintains knowledge of current policies, procedures to protect the collection, staff, and visitors to Reynolda. Provides first line supervision for Protection Officers assigned throughout tour of duty; includes ensuring opening and closing procedures are followed; conducts briefings, assigns posts, and directs rotations. Responds to medical emergencies; administers aid as required. Actively monitors building access control, surveillance, and alarm systems (fire and intrusion) to ensure the safety / security of the collection, staff, and guests. Will take action based on observations as required. Coordinates initial Security Department response in emergencies and evacuations (fire, medical, weather, security, etc.) based on established guidance and policies. Enforces all museum policies and procedures. Receives reports of, and responds to, security issues and incidents. Investigates and completes detailed incident reports on various situations as they arise. Makes prompt notifications on various situations as required. Responds appropriately to guest conflicts as the second level of conflict management. Coordinates with Protection Officers to regulate and control traffic through galleries during regular museum operation and special events. Coordinates with Protection Officers to protect the collection from unauthorized tampering, handling, defacing, touching or theft. Other Functions: Assists in the training of new security staff as directed. Operates fire extinguishers, golf carts, and vehicles. May perform minor bloodborne pathogens cleanup (in the absence of Facilities). Required Education, Knowledge, Skills, Abilities: High school diploma or GED required. Experience in security, law enforcement, or emergency services. Ability to use a computer for multiple functions. Ability to multitask. Ability to successfully complete security training, first aid/CPR training, and other training as assigned by the Director of Security. Ability to understand policies and make logical decisions. Ability to detect and resolve problems. Strong interpersonal and customer service skills. Possess effective communication skills (oral and written). Ability to work flexible shifts including evenings, weekends and holidays. Accountabilities: Reports to the Security Manager. Physical Requirements: Performs bending, climbing, crouching, kneeling, reaching from ground level to overhead, pushing and pulling up to 20 pounds; must be able to visually observe and monitor museum building, grounds, security cameras and other related equipment; will be subjected to long periods of sitting, standing and / or walking. May be called upon to physically assist guests in an emergency or evacuation. Environmental Conditions: Subject to inside and outside environmental conditions; subject to occasional extreme heat and cold; subject to hazards. Additional Job Description Time Type Requirement Part time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700. About WFU: Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount. Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust. The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part-time faculty and staff. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative. Winston-Salem, North Carolina Wake Forest is located in Winston-Salem, North Carolina, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina. Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene. Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town.

Senior Protection Officer (Part-Time), Reynolda House Museum of American Art.

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