If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. WIC Assistant - University Health Independence Clinic - (Mon-Thurs, 7:30a-5p) 101 Truman Medical Center Job Location Independence Clinic Independence, Missouri Department WIC Program Position Type Full time Work Schedule 7:30AM - 5:00PM Hours Per Week 36 Job Description The WIC Assistant is often the first point of contact for participants and families and plays a vital role in delivering exceptional customer service within the WIC program. This position supports clinic operations by scheduling appointments, determining eligibility, maintaining participant records, and ensuring participants receive timely and accurate services. The WIC Assistant helps create a welcoming environment while supporting the health and well-being of women, infants, and children. Key Responsibilities Welcome participants and provide excellent customer service in person and by phone. Schedule and manage appointments, including follow-up for missed appointments and referrals. Screen new participants and collect information to determine WIC eligibility. Maintain accurate participant records and update information in the State WIC database. Explain WIC benefits and issue food instruments according to program guidelines. Assist with clinic flow, participant communications, and administrative support functions. Collaborate with WIC team members to ensure efficient clinic operations and positive participant experiences. Travel to other WIC clinic locations as needed to provide coverage. Support compliance with agency, state, and federal policies and procedures. Minimum Requirements High school diploma or equivalent. Strong interpersonal and customer service skills. Ability to maintain confidentiality and handle sensitive information appropriately. Ability to build positive relationships with participants, coworkers, and community partners. Basic computer skills and data entry experience. Preferred Qualifications Bilingual competency. Join Our Team If you enjoy helping families, providing outstanding customer service, and making a positive impact in your community, we encourage you to apply and become part of our WIC team. This position is at the Independence Clinic Hours are Monday-Thursday, 7:30-5:00 Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.

WIC Assistant - University Health Independence Clinic - (Mon-Thurs, 7:30a-5p).

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