Job Description: Title: Program Manager (In-School Youth) Salary: $75,000 + benefits Scope of Position: The Program Manager (In-School Youth) oversees the HGCY In-School Youth Pilot across the East, North, and West regions. The role supervises staff, leads school and community partnerships, and is accountable for service quality and program performance. The Program Manager (In-School Youth) works with EDSI leadership and the H-GAC Workforce Board to meet program goals and service standards. Essential Functions: Oversee daily program operations and supervise Youth Career Advisor (In-School Youth) and the WBL Specialist. Develop partnerships with school districts, colleges, community organizations, and employers, and coordinate partnership efforts across the three regions. Set outreach, recruitment, and enrollment targets; track progress and address performance gaps. Oversee participant services, case management, and follow-up. Review files and program data for accuracy, timeliness, and compliance. Track enrollment, retention, graduation, measurable skill gains, credentials, work-based learning (WBL) completion, postsecondary continuation, and employment outcomes. Monitor Summer Jobs applications, referrals, and conversion outcomes. Oversee graduation transitions to education, training, employment, WBL, or Out-of-School Youth (OSY) services. Lead senior-year career immersion activities and approve career exploration and employer engagement activities. Maintain consistent workflows and service standards across all regions, and use program results to improve services and operations. Lead staff meetings, case reviews, and performance discussions. Resolve participant, school, employer, and partner concerns escalated to program leadership. Report program performance to EDSI leadership and the H-GAC Workforce Board. Ensure staff follow EDSI and program policies and procedures. Education and Experience Requirements: Bachelor’s degree in education, workforce development, human services, business administration, or a related field preferred, or an equivalent combination of education and relevant experience. 3–5 years of experience in workforce development, youth programming, education, human services, or a related field preferred. Previous supervisory or program management experience required. Experience building partnerships with schools, community organizations, employers, or other stakeholders preferred. Experience monitoring program performance, participant outcomes, and service quality. Strong organizational skills and the ability to manage priorities across multiple service areas. Strong written and verbal communication skills with a range of stakeholders. Proficiency in Microsoft Office, including Excel. Valid driver’s license and clean driving record required. EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI *We believe we can help our customers overcome their most challenging obstacles *We believe in seeing through other people's eyes *We believe that we can make a difference in people's lives *We believe in meeting people where they are today and helping them to realize a better tomorrow *We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

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