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Job Description: Title: Bilingual Facilitator (Spanish) Classification: Non-Exempt Salary: $52,000/year Scope of Position The Workshop Facilitator maintains a classroom environment conducive to learning by using positive, professional behavior and adult learning methods. This role delivers workshops across the PA CareerLink® Philadelphia system in both in-person and virtual formats, ensuring services are accessible to customers from all workforce programs and audiences. The position supports the use of virtual learning tools, platforms, and the PHL Career Portal to enhance customer engagement and access to resources. The Workshop Facilitator also supports the Special Projects Team with instructional-specific requests and provides direct assistance to job seekers with resume writing, resume creation, and resume development support. Essential Functions Create and maintain a structured learning environment that promotes quality interaction, clear expectations, and participant accountability aligned with PA CareerLink® program needs Recognize and respond to diverse learning styles and individual strengths to support effective instruction and engagement Implement quality instructional practices by: Delivering workshops in virtual, in-person, and blended formats Using varied instructional methods, materials, and activities to maintain engagement Facilitating active learning experiences Balancing individual and group learning needs Delivering multiple workshops per day as scheduled (typically 4 daily) Model professional behavior and communication by: Demonstrating positive, respectful, and professional interactions with clients, staff, and community partners Using clear and appropriate written and verbal communication Applying cultural competence and inclusive language in all interactions Maintaining professionalism in all situations Ensure compliance with System-Wide policies, procedures, and expectations by: Accurately documenting all services in CWDS and required reporting systems on a daily basis Collaborating effectively with staff and clients Supporting project management activities and continuous improvement efforts Maintaining flexibility to support program needs and initiatives Be flexible with assignments Perform other duties and special projects as assigned Education and Experience Requirements Experience in training, education or career development Able to interact with a wide variety of individuals and demonstrate a positive professional attitude Experience in a team-oriented environment Bachelor’s Degree in business, education, training, human resources, liberal arts, or related area is preferred Experience in teaching computer and technology skills is preferred Must be comfortable teaching in physical and virtual classroom environments. Must have strong knowledge of the Microsoft Office Suite of Products Must be fluent in English and Spanish (speaking, reading and writing) EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI *We believe we can help our customers overcome their most challenging obstacles *We believe in seeing through other people's eyes *We believe that we can make a difference in people's lives *We believe in meeting people where they are today and helping them to realize a better tomorrow *We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.
Edsi
PA Cross Center Services, United States of America