Job Description: Title: Area Manager Salary: $80,000 + benefits Classification: Exempt Scope of Position: The Area Manager will manage daily operations, supervise staff, and ensure service delivery consistency across multiple locations, while maintaining alignment with workforce development goals. This position is responsible for the overall coordination and performance of program services and ensuring that contract regulations are adhered to. Essential Functions: • Establish professional working relationships with program partners • Attend required meetings and apprise staff of discussions held at these meetings • Address human resource and staff concerns • Ensure that staff and program resources are being utilized appropriately • Provide a positive vision for required changes during program operation • Utilize positive communication techniques to resolve issues • Day-to-day management of office operations • Facilitate weekly staff meetings and supervise check-ins • Monitor program budgets and expenditures, and provide input to Finance team regarding program fiscal matters • Review and approve purchase orders, expense reports, audit paperwork, process changes, and staff schedules • Directly supervise designated staff • Monitor progress toward contractual performance targets, develop solutions for performance issues, and prepare performance reports • Address customer complaints/issues/concerns as needed • Conduct interviews and make recommendations for the hiring of new staff as needed • Ensure that staff understand and adhere to company and program policies • Collaborate with collocated partner agency staff and assist with coordination of onsite services and events, customer referrals, and adherence to any facility policies and procedures • Other opportunities as available Education and Experience Requirements: • Bachelor’s degree in a related field, or an equivalent combination of education and 5–10 years of relevant leadership experience • Previous management experience desired • Should have skills and experience in providing career development assistance • A working knowledge of Microsoft Office products • Must have experience in a team-oriented environment • Should be able to converse with a wide range of professionals and demonstrate a positive professional attitude • Valid driver’s license and clean driving record required EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI *We believe we can help our customers overcome their most challenging obstacles *We believe in seeing through other people's eyes *We believe that we can make a difference in people's lives *We believe in meeting people where they are today and helping them to realize a better tomorrow *We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

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