Job Description: EDSI Regional Director of Operations Position Description SALARY: $105,000/yearly Title: Texas Gulf Coast Regional Director of Operations Classification: Exempt Scope of Position: The Texas Gulf Coast Regional Director of Operations provides strategic leadership and operational oversight for a large, multi-site region encompassing diverse programs and services. This role is responsible for leading a substantial workforce, ensuring operational excellence, and delivering measurable outcomes aligned with organizational priorities. Working in close partnership with executive leadership and the Houston Gulf Coast Workforce Development Board, the Regional Director drives performance, accountability, and continuous improvement across all locations, ensuring programs achieve high-impact results while maintaining compliance, quality standards, and financial sustainability. Essential Functions: Lead regional operations across multiple sites and program lines, ensuring alignment with organizational strategy and growth priorities. Collaborate with executive leadership on growth initiatives, performance strategy, and operational planning. Build and maintain Workforce Board relationships to ensure alignment with regional workforce strategies. Serve as liaison between internal teams and the Workforce Board to support communication, compliance, and program execution. Participate in key meetings including Board sessions, stakeholder briefings, and internal leadership discussions. Represent the organization at community forums, industry events, and regional planning meetings. Travel extensively across a multi-county region to maintain visibility and support operations. Conduct on-site visits to assess program effectiveness, ensure service consistency, and provide real-time guidance. Maintain strong site presence to offer coaching, problem‑solving, and operational support. Develop community and employer partnerships across multiple service areas. Ensure cross‑site communication and operational alignment across geographically dispersed locations. Translate strategic goals into measurable action plans and oversee implementation. Manage a complex program portfolio ensuring quality, compliance, and performance. Establish and monitor KPIs; analyze data, identify risks, and drive accountability. Lead and develop multi‑level teams including staffing, succession planning, and performance management. Standardize processes and implement best practices for efficient operations. Oversee facilities operations including leases, space utilization, and maintenance. Manage inventory and scheduling to support operational needs. Partner with IT to optimize systems, strengthen infrastructure, and drive technology improvements. Manage monitoring and reporting systems to ensure accurate, actionable data. Lead continuous improvement, innovation, and change management initiatives. Oversee regional budgets ensuring fiscal responsibility and achievement of financial targets. Build strong internal and external relationships with leaders, partners, and community stakeholders. Represent the organization regionally in high‑level initiatives and strategic engagements. Education and Experience Requirements: Bachelor’s degree required; Master’s degree preferred. Extensive experience leading large, multi-site operations and complex program portfolios. Proven success managing large teams in high‑demand, metrics‑driven environments. Demonstrated ability to collaborate with executive leadership and drive organizational performance. EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI *We believe we can help our customers overcome their most challenging obstacles *We believe in seeing through other people's eyes *We believe that we can make a difference in people's lives *We believe in meeting people where they are today and helping them to realize a better tomorrow *We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

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