Join our team at Wyandot Memorial Hospital, where you’ll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. Be part of a dedicated team that values teamwork, professional growth, and a strong commitment to compassionate, high-quality care. The Revenue Cycle Representative II is part of the Patient Access Department and is a full-time role working approximately 80 hours per two-week pay period. This position includes weekend and holiday responsibilities. The Revenue Cycle Representative II serves as a welcoming first point of contact for patients while supporting registration, admissions, and revenue cycle processes. This role ensures accurate patient information, efficient workflow, and a positive patient experience through strong communication, organization, and customer service. This position is fully onsite and requires employees to work on location. Hybrid or work-from-home arrangements are not available. Candidates must be local to the area. Qualifications High school graduate or equivalent required Excellent interpersonal, intrapersonal, oral, and written communication skills Strong customer service skills with a professional and welcoming demeanor Ability to multitask in a fast-paced, high-volume environment Above average typing and computer skills required Knowledge of medical terminology and health insurance processes preferred Strong organizational and prioritization skills in high-stress situations Highly motivated with the ability to manage frequent interruptions and competing demands Ability to work effectively both independently and as part of a team Experience with EPIC preferred Key Responsibilities Serve as a welcoming presence in the registration area, providing excellent customer service to patients and visitors Interview patients upon admission and accurately enter required demographic and insurance information into the system Obtain necessary patient documentation and scan items such as ID cards, insurance cards, consent forms, and advance directives Maintain departmental logs and ensure accurate recordkeeping Assist with patient admissions, transfers, and other patient access functions as assigned Answer telephones and manage incoming messages and requests professionally and efficiently Assist patients with financial assistance applications, payment plans, and posting payments to patient accounts Maintain strict confidentiality while ensuring accuracy and quality of work Collaborate with team members to support efficient department operations and patient flow Perform additional duties as assigned Wyandot Memorial Hospital is a proud, independent community hospital serving Upper Sandusky and the surrounding region since 1950. We’re not part of a large healthcare system—which means we make decisions locally, prioritize personalized care, and stay focused on what matters most: our patients and our people. Our team enjoys a supportive work environment and a competitive benefits package that includes OPERS retirement, paid time off, comprehensive insurance, tuition assistance, and service bonuses. At Wyandot Memorial, you’re part of a close-knit team where your voice is heard and your work truly makes a difference. This employer participates in E-Verify. Please review the following notices for important information regarding your rights and employment eligibility verification: E-Verify Participation Notice: E-Verify Participation Poster English and Spanish Right to Work Notice: If you have the right to work, don't let anyone take it away

Full Time - Revenue Cycle Representative II.

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