Purpose of the Role
Join our Payments team and play an important role in delivering a seamless payment experience for a diverse portfolio of clients. Working closely with colleagues across administration and client service teams, you'll support the processing of client and fund payments, supplier administration and cash management activities, helping to ensure an efficient and high-quality service for clients and stakeholders.
This is an excellent opportunity to build your expertise in payment operations within a collaborative financial services environment. You'll gain exposure to a variety of payment processes, banking platforms and client structures while developing valuable technical, operational and stakeholder management skills. If you're looking to grow your career in financial services and contribute to exceptional client outcomes, this role offers a strong platform for development and progression.
Main Responsibilities
- Take ownership of payment processing activities, supporting the accurate and efficient delivery of client and fund payments.
- Prepare payment runs across a range of online banking platforms and payment systems.
- Support supplier verification activities and maintain supplier information within internal systems.
- Build strong relationships with administration teams, clients and stakeholders to support a seamless payment experience.
- Prepare payment documentation and supporting records for review and approval.
- Maintain accurate records and workflow updates throughout the payment lifecycle.
- Support cash management and post-payment review activities that contribute to service quality and operational effectiveness.
- Respond to payment-related queries and provide professional support to colleagues and stakeholders.
- Contribute to reporting activities that support operational excellence and continuous improvement.
- Collaborate with teams across the business to deliver high-quality client outcomes and enhance service delivery.
- Degree in Business, Finance, Accounting or a related discipline, or equivalent relevant experience.
Knowledge, Skills and Experience
- Experience within payment operations, finance administration, financial services or a related professional environment.
- Understanding of payment processing, cash management or client administration activities.
- Strong communication and relationship-building skills, with the ability to collaborate effectively with clients, colleagues and stakeholders.
- Strong organisational skills and attention to detail, supporting the accurate delivery of client services and administration activities.
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
- We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
- We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
- We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.