The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in the day-to-day management of clients. The CRA owns everything from scheduling committee meetings, preparing agendas, coordinating materials, taking minutes and tracking action items as well as an integral part in managing the fiduciary governance process and interacting with clients daily. This is a client-facing role, and you will learn many of the intricate parts of the retirement plan consulting business. The CRA attends committee meetings, communicates directly with HR, Benefits, and Finance contacts at plan sponsor organizations, and coordinates with recordkeeper relationship managers. The role will provide the opportunity to learn directly from experienced retirement plan consultants. For those interested in a career in this field, you will gain tremendous field experience with opportunities to advance your career. Primary Responsibilities: Committee Meeting Scheduling and the Governance Calendar Drafting Meeting Agendas Meeting Minutes and Action Item Accountability Coordination of Meeting Materials Delivery Fiduciary File and Document Management Salesforce and Data Integrity Reviews New Client Onboarding and Plan Implementation Core Competencies Proactive communication Quality control discipline Ownership mentality Detail orientation Quick learner Required Qualifications: Bachelor's degree. Working proficiency in Salesforce CRM. Strong Microsoft 365 skills — Outlook, Word, Excel, PowerPoint, and Teams — and comfort with Zoom scheduling tools. Demonstrated business writing ability. Committee minutes are a legal record of fiduciary process and must read as such. Exceptional attention to detail and organizational discipline; reliable, proactive, and self-directed. Preferred: Two or more years in client service, operations, or account support within financial services. Experience servicing workplace retirement plans— RIA, recordkeeper, TPA, or plan sponsor benefits function. Working knowledge of ERISA, defined contribution plan mechanics, and fiduciary governance concepts. Exposure to defined benefit, cash balance, or nonqualified deferred compensation plans. Experience with Box or a comparable document management system. Knowledge and experience utilizing AI Tools (e.g., Claude, Zocks, etc.) Compensation Range $60,000 - $75,000 Why Cerity Partners: Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package: Health, dental, and vision insurance – day 1! 401(k) savings and investment plan options with 4% match Flexible PTO policy Parental Leave Financial assistance for advanced education and professional designations Opportunity to give back time to local communities Commuter benefits Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to careers@ceritypartners.com. Applicants must be authorized to work for any employer in the U.S. Ultimately, outstanding wealth management is about people and relationships. Our people are the nucleus of Cerity Partners. Each colleague brings unique expertise, commitment and knowledge to the firm and it is by working together that we achieve our mission to have a positive impact on the financial well-being of our clients, colleagues and communities. Our people drive our success by working together to deliver exceptional service to our clients. We truly care about what we do. Introduce yourself to our Talent Acquisition Team and we'll be in touch if there's a role that seems like a good match for your skill set. Cerity Partners is one of the nation’s leading independent financial advisory firms. We serve high-net-worth individuals & their families, businesses, & their employees, and nonprofit organizations from our offices across the country. Our in-house specialists of tax advisors, financial planners, investment professionals, & retirement plan consultants are passionate about and committed to providing financial advice & oversight. At Cerity Partners, we believe in the long view. We work with clients who appreciate our comprehensive and sustained approach to wealth management. We don’t just look for short-term gains, we seek long-term growth. We have the same approach to our people. We look for experienced and credentialed wealth management colleagues who can keep pace with us. We manage over $190 billion in assets under management for our clients. We are routinely recognized as a Top RIA Firm by Barron’s Advisor, Newsweek, USA Today, and more. The driving factor of our accelerated growth is our people. Located throughout the U.S., our teams consist of specialists who are helpful, knowledgeable, sincere, and have the perseverance and capability to go the extra mile for our clients. We consider our firm a community that works together to serve one common goal: Finding diverse solutions to suit diverse financial needs.

Client Relationship Associate.

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