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CHChagee logo

Chagee

Singapore - APAC, Singapore

Store Layout & Flow Optimization Manager.

Role Responsibilities: Store Layout & Planning Design and optimize store layouts for new openings across APAC, including front-of-house, back-of-house, prep, cashier, and pickup areas Develop standardized layout models for different store formats (street stores, mall stores, kiosks, etc.) Ensure layouts comply with local regulations and operational constraints Flow Optimization Analyze customer and staff movement to eliminate bottlenecks and improve production speed Design optimal order-to-pickup flow while minimizing conflicts between customer and staff movement Optimize workstation and equipment placement using peak-hour and order-mix data Execution & Standardization Review and approve layout, equipment, and M&E drawings Participate in store opening and refurbishment site inspections to ensure design accuracy Build and maintain APAC-wide Layout & Flow standards, SOPs, and approval processes Cost & Efficiency Improve sales per square meter through smarter layout and flow design Reduce unnecessary equipment, labor inefficiencies, and space waste Partner with supply chain and equipment teams to ensure operationally efficient setups Collaboration & Continuous Improvement Work closely with Operations, Training, Design, Engineering, Suppliers, and Franchise Partners Use data insights to continuously optimize store performance across the region Role Requirements: Bachelor’s degree or above (Architecture, Interior Design, Operations, Industrial Engineering, or related fields preferred) 3+ years of experience in restaurant chain layout planning, operational optimization, or restaurant engineering Strong understanding of beverage, coffee, or QSR operations and customer flow Ability to read and review layout, M&E, and equipment drawings Experience working across multiple APAC markets or strong cross-cultural communication skills Proficiency in CAD, SketchUp, Visio, or similar tools At CHAGEE, our people are at the heart of the brand. Every role plays an important part in how we serve our customers and grow the business. We focus on building a workplace where people feel supported, respected, and able to do their best work. We value teamwork, open communication, and accountability, and we encourage continuous learning through training and development opportunities. As we continue to grow across the region, our team members grow with us and take on new challenges and opportunities along the way. If you are looking for meaningful work in a dynamic environment with a supportive team, explore our open roles and see where you might fit in. Kindly submit your resume and indicate the role you are interested in. Our team will reach out should a suitable opportunity arise. We look forward to connecting and exploring your career path with CHAGEE.
Pay
Not stated
Where
Singapore - APAC, Singapore
Work
Not stated
Type
Not stated
Posted
13 May, 2026
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