Role Responsibilities: Develop and implement operational strategies to ensure that the company's operational objectives are achieved. Supervise and manage the daily project operations of the department, including personnel management, budget control, process optimization, etc. Work closely with all departments to ensure the smooth running of the department's work. Conduct regular evaluations and improvements to enhance efficiency and quality. Participate in the formulation of major decisions and provide strategic advice for the development of the department and the company. Keep abreast of industry dynamics to make timely adjustments to operational strategies. Role Requirements: Extensive experience in operations management, with experience working in a global F&B or retail business. Understanding of coffee and tea or related industries and operating models a plus. Good leadership and team management skills, able to motivate and manage a diverse team. Strong analytical and problem-solving skills with the ability to make informed decisions in a complex work environment. Excellent communication and coordination skills with the ability to work effectively with various teams. Innovative thinking, able to propose new operational strategies and methods. Open to travel within the region for work purposes. At CHAGEE, our people are at the heart of the brand. Every role plays an important part in how we serve our customers and grow the business. We focus on building a workplace where people feel supported, respected, and able to do their best work. We value teamwork, open communication, and accountability, and we encourage continuous learning through training and development opportunities. As we continue to grow across the region, our team members grow with us and take on new challenges and opportunities along the way. If you are looking for meaningful work in a dynamic environment with a supportive team, explore our open roles and see where you might fit in. Kindly submit your resume and indicate the role you are interested in. Our team will reach out should a suitable opportunity arise. We look forward to connecting and exploring your career path with CHAGEE.

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