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CHChagee logo

Chagee

Singapore - APAC, Singapore

User Campaign Operations Manager.

PEOPLE & OPS
We are looking for an experienced and detail-oriented professional to join our regional team. This role will focus on planning, executing, and optimizing in-app campaigns across APAC markets, collaborating with cross-functional teams to deliver high-quality user experiences and drive business results. Key Responsibilities 1. Activity Planning & Execution Plan and implement cross-market campaigns, promotions, and themed events on the APAC APP platform. Ensure alignment with business goals and campaign objectives. 2. Cross-Departmental Collaboration Coordinate closely with product, design, marketing, BI and local teams. Ensure seamless campaign execution with timely resource alignment. 3. Data Monitoring & Performance Tracking Track and analyze key activity metrics such as participation rate, conversion rate, and retention rate. Generate post-campaign performance reports and provide actionable insights. 4. User Feedback & Activity Optimization Collect and evaluate user feedback to improve campaign experience and efficiency. Continuously test and refine campaigns based on results and market trends. 5. Budget Management & Resource Planning Develop activity budgets and control spending within approved limits. Efficiently allocate resources to maximize impact. Requirements Bachelor’s degree or above in Marketing, Business, or related field. 3+ years of campaign operations, growth, or user operations experience (preferably in e-commerce, internet or mobile app industry). Strong analytical skills and experience with data platforms (e.g., Excel, Tableau, GA, internal dashboards). Proactive, detail-oriented, and able to manage multiple projects under tight timelines. Fluent in both English and Chinese for cross-market collaboration. At CHAGEE, our people are at the heart of the brand. Every role plays an important part in how we serve our customers and grow the business. We focus on building a workplace where people feel supported, respected, and able to do their best work. We value teamwork, open communication, and accountability, and we encourage continuous learning through training and development opportunities. As we continue to grow across the region, our team members grow with us and take on new challenges and opportunities along the way. If you are looking for meaningful work in a dynamic environment with a supportive team, explore our open roles and see where you might fit in. Kindly submit your resume and indicate the role you are interested in. Our team will reach out should a suitable opportunity arise. We look forward to connecting and exploring your career path with CHAGEE.
Pay
Not stated
Where
Singapore - APAC, Singapore
Work
Not stated
Type
Not stated
Posted
4 Dec, 2025
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