Job Description: Business Overview Rakuten Group’s mission is to contribute to society by creating value through innovation and entrepreneurship. Rakuten provides more than 70 services across a wide range of fields, including the following: internet services, such as e-commerce, travel, and digital content; fintech services, such as credit cards, banking, securities, e-money, and cashless payments; mobile services, such as providing a mobile carrier service; and professional sports. By seamlessly linking these services through Rakuten membership, we have formed a truly unique “Rakuten Ecosystem.” Department Overview Our division is in charge of human resources (recruitment, training, evaluation, labor relations, HRBP) specific to mobile business organizations. While collaborating with Rakuten Group's head office, the department can provide a one-stop solution for HR issues, planning, policies, operations, and workplace communication to solve problems in a workplace environment (mobile market, store operations, global development environment, and human resource structure). We organize organizations by area, such as recruitment, training, evaluation, labor relations, and HRBP, and provide opportunities for mutual understanding through cross-organizational cooperation, study sessions, and meetings. As an organization specializing in labor affairs, our scope is general Labor Relations space (health and safety, revision of rules and regulations, welfare, and handling of labor issues), collaborating with payroll, attendance, and social insurance team. Despite the wide variety of operations, every one of us has an awareness of OPE (Operational Excellence) and is working to achieve greater efficiency and higher added value. We are an organization with a very positive attitude and high motivation to learn, and we provide an environment where our members can learn and be stimulated by each other's expertise. Position: Why We Hire To support Rakuten's rapidly growing and rapidly expanding mobile-related business, we are expanding our Labor Relations initiatives. Position Details This is an environment where you can challenge to solve problems and work toward improving and upgrading existing operations, rather than simply being an operator. We often work on a project basis, and you will be able to expand your experience in project management and project lead. You will be in charge of managing Labor Relations work process and improving operations and processes for the following tasks - Revision of rules and regulations - Application to the Labor Standard Supervision Office - Health and safety initiatives - Health check, Stress check, Infection Prevention, and Vaccinations, etc. - Responding to inquiries from employees - Other related work Routine tasks are being automated, and we are working to strengthen our in-house customer service capabilities. There are several foreign nationals among our employees, enabling you to acquire value-added expertise beyond your previous experience. Even if you are not confident in your English ability at first, it is no problem if you gradually get used to it while other members provide support. Work Environment Full-time employees:7 people. Temporary Employee:1 people. Mid-career has variety of its background, someone has long year HR experience in Rakuten, someone is certified social insurance labor consultant. And some of new grads enjoy working with utilize each new-grads network entire Rakuten group. Mandatory Qualifications: - Multiple years of Labor Relation related experience and has basic knowledge of Labor Standards Law and Labor Contract Law. (If you are Daini-Shinsotsu, our team could support your learning and development) - Excel (Pivot, Lookup functions, four arithmetic functions, etc.) *Any industry is acceptable Desired Qualifications: - English language skills (read texts) - Experience in Payroll and Attendance management - Labor-related qualifications (e.g., certified social insurance labor consultant) Others Information: Additional information on Location Rakuten Crimson House : 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent) English is used on a daily basis for e-mails, etc. #HR #GA #CorporateCommunications #corporate #operationdiv #RakutenMobile Languages: English (Overall - 2 - Intermediate)、 Japanese (Overall - 3 - Advanced) Looking for members to join our mobile phone business “They cannot succeed if they step into the field at this late date” Some people say Rakuten is reckless in trying to enter the mobile communications business. However, innovation is realized if we succeed when something seems impossible. At Rakuten, we think the world changes when we achieve such changes. Because our history has always been a series of innovations since our establishment. Launching a communication carrier is an opportunity that we have once in our lives. Crack open the current communication industry. Blow new wind into life. Why not create innovation with us? Why not do something big? Job Opening: Regular Employee Company Name Rakuten Mobile, Inc. Qualifications [Required] TOEIC score of 600 or equivalent English proficiency/skills. Rakuten Group Englishnization Rakuten Mobile, Inc. aims for all employees to achieve a TOEIC score of 800 or higher, in line with Rakuten Group, Inc.'s Englishnization policy. As a first step, a TOEIC score of 600 (or equivalent English proficiency) is required for mid-career hires. Job Responsibilities [Upon initial hiring] Varies depending on the position. The scope of work changes may include assignments to other duties determined by the company based on directives, etc. (If a transfer is ordered in accordance with the secondment regulations, the duties will be those of the seconded company.) Contract Period No fixed term Probationary Period Yes (3 months) The probationary period may be extended at the company's discretion. Employment conditions will not change during the probationary period. Work Location [Upon initial hiring] Headquarters (Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo), and other business sites. The scope of work location changes may include reassignments or transfers to locations nationwide and overseas. If remote work is partially permitted, the work location will be the remote work location approved by the company. The work location at the time of hiring will be communicated in the job description for each position and the offer letter. As a measure against passive smoking, smoking is prohibited on the premises of Rakuten Crimson House (however, this may vary depending on the business site). Working Hours Standard working hours: 9:00 AM - 5:30 PM On days when Rakuten Group morning meetings are held, the prescribed working hours will be 8:00 AM - 4:30 PM. Prescribed working hours are 7.5 hours, with a 1-hour break. A flextime system is partially applied. Core time: 11:00 AM - 3:00 PM (8:00 AM - 12:00 PM on morning meeting days) Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Overtime work or work on holidays may be instructed. Holidays/Leave/Absence Complete two-day weekend system (Saturday and Sunday) and national holidays Summer vacation, New Year's holiday, annual paid leave, menstrual leave, special leave (condolence, volunteer, etc.) Maternity leave, childcare leave, family care leave Some positions may differ from the above; details will be specified in the offer letter. Salary Monthly salary: JPY300,000 ~ (Breakdown: Base salary JPY 227,848 + fixed overtime pay for 40 hours JPY 72,152) The above is the minimum salary offered for mid-career hires. Overtime work exceeding 40 hours per month will be paid separately as overtime allowance. Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Commuting allowance will be provided (conditions and maximum amount apply). Salary Increase Yes Reviewed in January and July based on company performance and individual evaluation. Bonus Yes Paid in June and December based on company performance and individual evaluation. Stock Option Plan Yes Retirement Allowance Yes Insurance Employees' Pension Insurance, Health Insurance, Workers' Accident Compensation Insurance, Employment Insurance, etc. Benefits Cafeteria (breakfast, lunch, dinner generally free) Employee Stock Ownership Plan English learning support, etc. Job Opening: Fixed-term Employee Company Name Rakuten Mobile, Inc. Qualifications Varies depending on the recruiting position. Job Responsibilities [Upon initial hiring] Varies depending on the recruiting position. The scope of work changes may include assignments to other duties determined by the company based on directives, etc. (If a transfer is ordered in accordance with the secondment regulations, the duties will be those of the seconded company.) Contract Period Fixed term Maximum contract renewal period: Yes (The total contract period is 5 years, starting from the initial employment contract date.) Probationary Period None Work Location [Upon initial hiring] Headquarters (Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo), and other business sites. The scope of work location changes may include reassignments or transfers to locations nationwide and overseas. If remote work is partially permitted, the work location will be the remote work location approved by the company. The work location at the time of hiring will be communicated in the job description for each position and the offer letter. As a measure against passive smoking, smoking is prohibited on the premises of Rakuten Crimson House (however, this may vary depending on the business site). Working Hours Standard working hours: 9:00 AM - 5:30 PM On days when Rakuten Group morning meetings are held, the prescribed working hours will be 8:00 AM - 4:30 PM. Prescribed working hours are 7.5 hours, with a 1-hour break. A flextime system is partially applied. Core time: 11:00 AM - 3:00 PM (8:00 AM - 12:00 PM on morning meeting days) Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Overtime work or work on holidays may be instructed. Holidays/Leave/Absence Complete two-day weekend system (Saturday and Sunday) and national holidays Summer vacation, New Year's holiday, annual paid leave, menstrual leave, special leave (condolence, volunteer, etc.) Maternity leave, childcare leave, family care leave Some positions may differ from the above; details will be specified in the offer letter. Salary Determined individually based on experience, etc. Commuting allowance will be provided (conditions and maximum amount apply). Salary Increase Yes Upon contract renewal, a salary revision may be proposed based on the most recent evaluation. Bonus May be paid taking into account company performance, general economic conditions, and work performance/abilities. Stock Option Plan None Retirement Allowance None Insurance Employees' Pension Insurance, Health Insurance, Workers' Accident Compensation Insurance, Employment Insurance, etc. Benefits Cafeteria (breakfast, lunch, dinner generally free) Employee Stock Ownership Plan English learning support, etc.

Labor and Compliance Officer - Employee Relations Section, Human Resources Department (RMI).

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モバイルネットワーク本部：技術企画担当 (RMI ネットワーク統括本部)

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