Job Description: Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other. *Our Businesses Key Figures http://global.rakuten.com/corp/careers/services/ Department Overview We specialize in HR specifically for the Rakuten Mobile business, which is a key focus of the Rakuten Group. We support all aspects of HR functions (talent management, recruitment, development, evaluation, labor relations, HRBP) with approximately 60 members. While collaborating with Rakuten Group, Inc., we address HR issues specific to Rakuten Mobile and provide comprehensive solutions from planning and implementing measures. Position: Why We Hire To support the rapidly growing Rakuten Mobile–related business, some members have been assigned to high-priority projects, and we are hiring additional staff to backfill their positions. Global Career Support The Rakuten Mobile business and other businesses you will support are made up of global talent and global teams. This enables you to support employees in taking on new roles and pursuing transfers both within Japan and internationally. Since the role requires career support with a global perspective—not limited to the Japan talent market—you will gain knowledge and hands-on experience that helps strengthen the organization’s international competitiveness. Creating Diverse Career Paths Rakuten Mobile has many employees with specialized expertise, such as network engineers and base-station deployment/operations professionals. We are expected to design and provide diverse career paths tailored to each individual’s skills and aspirations. The opportunity to help employees with various backgrounds maximize their potential by creating the right environment is one of the most rewarding aspects of this role. Cross-functional Collaboration In this department, you will have frequent opportunities to collaborate with stakeholders across different functions and regions. Through this work, you can strengthen your facilitation, stakeholder management, and project management skills and experience to drive cross-functional collaboration. Position Details Main Responsibilities - Develop and execute talent management strategies - Manage and run internal mobility (transfer/rotation) processes - Plan and implement initiatives to promote employees’ career development - Optimize talent management through data analysis - Review and optimize organizational structures through HR/personnel actions - Collaborate and communicate with internal and external stakeholders Examples of Work - Plan and manage the self-assessment survey to help employees reflect on their careers and create opportunities for career discussions with their managers; communicate with business managers and report results to leadership - Operate the internal job posting program, analyze issues, and improve the scheme - Handle various employee movements within and outside the group, as well as moves involving external organizations and overseas assignments (e.g., secondments and transfers) Work Environment Mobile/RTS Human Resources Department: approx. 60 people Talent Management Section: approx. 15 people Talent Management Group: approx. 10 people Career Opportunities The Talent Management Section covers a wide range of duties, including organization design and implementation, self-assessment, internal mobility, performance management, succession planning, leadership development, and employee engagement improvement. Within Mobile/RTS Human Resources Department, there are also functions such as recruiting, talent development, employee relations, and HRBP, providing an environment that supports building a career in areas of interest. Through these experiences, you can develop broad skills and knowledge and expand your career options. Mandatory Qualifications: - Business-level Japanese proficiency - 3+ years of hands-on experience in HR, organizational development, talent management, or a related field - Ability to adapt quickly to changing environments and new challenges - Experience working collaboratively in a team and ability to partner effectively with other departments - Basic Excel skills (pivot tables, VLOOKUP, and basic arithmetic required) and PowerPoint skills Desired Qualifications: - Business-level English proficiency - Experience in project planning, execution, and management - Ability to analyze issues and propose and implement effective solutions - Experience working collaboratively with people from diverse backgrounds (e.g., nationality, religion, gender) - Strong communication skills with senior leadership and other stakeholders - HR-related certifications (e.g., Health Officer certification) Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification TOEIC 800 or above (or proof of an equivalent English qualification/level, or proof of a bachelor’s degree or higher from an English-speaking country). Proof of qualification is required by the time the offer is issued. If you do not have a score or do not have a valid certificate, we will arrange a company-sponsored TOEIC IP test during the selection process. Related Pages - Employee Benefits: https://global.rakuten.com/corp/careers/benefit/ - Employee Conditions: https://global.rakuten.com/corp/careers/information/ - Culture: https://global.rakuten.com/corp/careers/culture #corporate #HR #GA #CorporateCommunications #operationdiv Languages: English (Overall - 2 - Intermediate)、 Japanese (Overall - 3 - Advanced) Looking for members to join our mobile phone business “They cannot succeed if they step into the field at this late date” Some people say Rakuten is reckless in trying to enter the mobile communications business. However, innovation is realized if we succeed when something seems impossible. At Rakuten, we think the world changes when we achieve such changes. Because our history has always been a series of innovations since our establishment. Launching a communication carrier is an opportunity that we have once in our lives. Crack open the current communication industry. Blow new wind into life. Why not create innovation with us? Why not do something big? Job Opening: Regular Employee Company Name Rakuten Mobile, Inc. Qualifications [Required] TOEIC score of 600 or equivalent English proficiency/skills. Rakuten Group Englishnization Rakuten Mobile, Inc. aims for all employees to achieve a TOEIC score of 800 or higher, in line with Rakuten Group, Inc.'s Englishnization policy. As a first step, a TOEIC score of 600 (or equivalent English proficiency) is required for mid-career hires. Job Responsibilities [Upon initial hiring] Varies depending on the position. The scope of work changes may include assignments to other duties determined by the company based on directives, etc. (If a transfer is ordered in accordance with the secondment regulations, the duties will be those of the seconded company.) Contract Period No fixed term Probationary Period Yes (3 months) The probationary period may be extended at the company's discretion. Employment conditions will not change during the probationary period. Work Location [Upon initial hiring] Headquarters (Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo), and other business sites. The scope of work location changes may include reassignments or transfers to locations nationwide and overseas. If remote work is partially permitted, the work location will be the remote work location approved by the company. The work location at the time of hiring will be communicated in the job description for each position and the offer letter. As a measure against passive smoking, smoking is prohibited on the premises of Rakuten Crimson House (however, this may vary depending on the business site). Working Hours Standard working hours: 9:00 AM - 5:30 PM On days when Rakuten Group morning meetings are held, the prescribed working hours will be 8:00 AM - 4:30 PM. Prescribed working hours are 7.5 hours, with a 1-hour break. A flextime system is partially applied. Core time: 11:00 AM - 3:00 PM (8:00 AM - 12:00 PM on morning meeting days) Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Overtime work or work on holidays may be instructed. Holidays/Leave/Absence Complete two-day weekend system (Saturday and Sunday) and national holidays Summer vacation, New Year's holiday, annual paid leave, menstrual leave, special leave (condolence, volunteer, etc.) Maternity leave, childcare leave, family care leave Some positions may differ from the above; details will be specified in the offer letter. Salary Monthly salary: JPY300,000 ~ (Breakdown: Base salary JPY 227,848 + fixed overtime pay for 40 hours JPY 72,152) The above is the minimum salary offered for mid-career hires. Overtime work exceeding 40 hours per month will be paid separately as overtime allowance. Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Commuting allowance will be provided (conditions and maximum amount apply). Salary Increase Yes Reviewed in January and July based on company performance and individual evaluation. Bonus Yes Paid in June and December based on company performance and individual evaluation. Stock Option Plan Yes Retirement Allowance Yes Insurance Employees' Pension Insurance, Health Insurance, Workers' Accident Compensation Insurance, Employment Insurance, etc. Benefits Cafeteria (breakfast, lunch, dinner generally free) Employee Stock Ownership Plan English learning support, etc. Job Opening: Fixed-term Employee Company Name Rakuten Mobile, Inc. Qualifications Varies depending on the recruiting position. Job Responsibilities [Upon initial hiring] Varies depending on the recruiting position. The scope of work changes may include assignments to other duties determined by the company based on directives, etc. (If a transfer is ordered in accordance with the secondment regulations, the duties will be those of the seconded company.) Contract Period Fixed term Maximum contract renewal period: Yes (The total contract period is 5 years, starting from the initial employment contract date.) Probationary Period None Work Location [Upon initial hiring] Headquarters (Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo), and other business sites. The scope of work location changes may include reassignments or transfers to locations nationwide and overseas. If remote work is partially permitted, the work location will be the remote work location approved by the company. The work location at the time of hiring will be communicated in the job description for each position and the offer letter. As a measure against passive smoking, smoking is prohibited on the premises of Rakuten Crimson House (however, this may vary depending on the business site). Working Hours Standard working hours: 9:00 AM - 5:30 PM On days when Rakuten Group morning meetings are held, the prescribed working hours will be 8:00 AM - 4:30 PM. Prescribed working hours are 7.5 hours, with a 1-hour break. A flextime system is partially applied. Core time: 11:00 AM - 3:00 PM (8:00 AM - 12:00 PM on morning meeting days) Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Overtime work or work on holidays may be instructed. Holidays/Leave/Absence Complete two-day weekend system (Saturday and Sunday) and national holidays Summer vacation, New Year's holiday, annual paid leave, menstrual leave, special leave (condolence, volunteer, etc.) Maternity leave, childcare leave, family care leave Some positions may differ from the above; details will be specified in the offer letter. Salary Determined individually based on experience, etc. Commuting allowance will be provided (conditions and maximum amount apply). Salary Increase Yes Upon contract renewal, a salary revision may be proposed based on the most recent evaluation. Bonus May be paid taking into account company performance, general economic conditions, and work performance/abilities. Stock Option Plan None Retirement Allowance None Insurance Employees' Pension Insurance, Health Insurance, Workers' Accident Compensation Insurance, Employment Insurance, etc. Benefits Cafeteria (breakfast, lunch, dinner generally free) Employee Stock Ownership Plan English learning support, etc.

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