Serves as the operational extension of the Chief Medical Officer, ensuring that clinical strategy becomes organizational reality. This role combines executive advisory responsibilities with clinical credibility to accelerate the implementation of the Clinical Excellence and Quality Plan across the enterprise. Serve as the principal strategic advisor to the Chief Medical Officer, coordinating priorities, initiatives, and organizational objectives Lead the planning, execution, and monitoring of enterprise clinical excellence, quality improvement, and transformation initiatives Organize and prioritize critical issues, decisions, and executive communications to facilitate effective leadership decision-making Provide governance support, including executive committee, board, and leadership team materials, presentations, briefings, and follow-up activities Monitor high-priority initiatives, identify risks and barriers, and escalate recommendations to executive leadership Translate clinical strategies, policies, standards, and quality requirements into actionable implementation plans, workflows, and operational playbooks Lead enterprise-wide implementation and adoption of clinical excellence initiatives across diverse business models and provider environments Partner with operational leaders to integrate clinical priorities into business processes while maintaining consistency with quality standards and regulatory requirements Drive process improvement efforts that enhance quality, patient outcomes, provider experience, operational efficiency, and business performance Oversee enterprise readiness assessments, implementation planning, and execution monitoring to ensure sustained adoption and measurable results Serve as the primary liaison among clinical leadership, operational teams, providers, and enterprise stakeholders Lead stakeholder engagement, training, and change management strategies that support successful implementation of strategic initiatives Develop alignment across leadership teams and facilitate collaboration among cross-functional partners Build strong relationships with providers, industry partners, professional organizations, and internal stakeholders to advance strategic objectives Influence without direct authority and drive execution through partnership, credibility, and subject matter expertise Support the development of executive dashboards, performance metrics, and reporting mechanisms to monitor initiative progress and organizational impact Conduct complex analyses and provide data-driven recommendations to support executive decision-making Coordinate enterprise resources and stakeholders to deliver scalable solutions aligned with organizational goals Anticipate organizational impacts and proactively develop mitigation strategies for implementation risks Job Specifications Typically has the following skills or abilities: Doctor of Optometry (OD) or other healthcare-related advanced degree preferred; equivalent combination of education and experience may be considered Minimum of 10 years of progressive functional experience in clinical operations, quality, healthcare transformation, business process optimization, or strategic program leadership Experience partnering with executive leadership teams and leading enterprise-wide strategic initiatives Demonstrated success translating clinical or healthcare strategies into operational execution and measurable outcomes Experience driving change management, provider engagement, and organizational transformation initiatives Exceptional strategic planning, organizational leadership, and executive advisory capabilities Strong understanding of clinical operations, quality management, provider networks, and healthcare delivery models Proven ability to lead complex cross-functional initiatives through influence and stakeholder alignment Advanced analytical and problem-solving skills with the ability to synthesize information and recommend actionable solutions Excellent executive communication, facilitation, presentation, and relationship management skills Expertise in change management, process improvement, workflow redesign, and implementation planning Demonstrated ability to manage highly sensitive and confidential information with discretion and integrity Ability to thrive in ambiguous environments while balancing strategic priorities and operational execution Strong business acumen with the ability to connect clinical, operational, financial, and organizational objectives For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment Working Conditions The working environment is generally favorable Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job #LI-VISIONCARE VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. At VSP Vision, we’re all about seeing potential—literally! We believe that everyone deserves access to quality vision care, and we’re on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility. When you join our global family of nearly 15,000 teammates, you’re stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you. Let’s work together to create a clearer, brighter future—one person at a time. Follow your heart to VSP! #VisionWithHeart

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