About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. The Senior Manager, Internal Audit and Investigations is a key member of the TaskUs Global Internal Audit Team. The individual will be responsible for leading and managing the execution of comprehensive internal audit plans, including operational, financial, and compliance audits, as well as managing and conducting internal investigations into allegations of fraud, misconduct, and policy violations. This role ensures the organization's risk management, control, and governance processes are effective and compliant with applicable laws, regulations, and internal policies. Key Responsibilities Internal Audit Audit Planning & Execution: Assist to develop and execute the annual risk-based internal audit plan. Lead and/or supervise audit engagements from planning through reporting, ensuring adherence to professional standards (e.g., IIA Standards). Risk Assessment: Proactively assess and identify significant risks (operational, financial, regulatory, and IT) across the organization to ensure appropriate audit coverage and focus. Reporting: Prepare and present clear, concise, and timely audit reports to senior management and the Audit Committee, detailing findings, control weaknesses, and practical recommendations. Follow-up: Oversee the timely follow-up on audit recommendations to ensure management implements corrective actions effectively. Advisory: Serve as a trusted advisor to management on matters of internal controls, risk mitigation, and corporate governance. Investigations Case Management: Lead and conduct complex internal investigations (e.g., fraud, financial misconduct, corruption, and ethics violations) in an independent, objective, and timely manner. Evidence Handling: Conduct effective interviews, gather and analyze evidence (including digital evidence), and maintain complete, accurate, and confidential investigation files. Reporting: Prepare detailed, high-quality investigation reports summarizing findings, conclusions, and recommended disciplinary or remedial actions in partnership with Legal and HR. Proactive Measures: Identify trends and control deficiencies arising from investigations and recommend process improvements to prevent future occurrences. Liaison: Coordinate and liaise with Legal, Human Resources, Compliance, and external parties (e.g., law enforcement, external auditors) as required. Leadership and Team Management Supervision: Manage, mentor, and coach a team of auditors and/or investigators, fostering a high-performance culture and supporting their professional development. Methodology: Drive continuous improvement in Internal Audit and Investigations methodologies, tools, and reporting to enhance efficiency and effectiveness. Stakeholder Management: Build and maintain strong working relationships with management across all departments to ensure open communication and cooperation. The individual will have to also maintain effective and efficient working relationships with external service providers. Qualifications Education & Professional Certifications Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Required Certification: Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Chartered Accountant (CA). Experience Minimum 7-10 years of progressive experience in internal audit, public accounting, or a related financial/compliance field. Minimum 3-5 years of management experience, leading audit or investigation teams. Demonstrated experience in planning and conducting complex fraud/misconduct investigations. Required Competencies & Skills Technical Expertise: In-depth knowledge of IIA Standards, corporate governance frameworks (e.g., COSO), risk management principles, and financial reporting standards (e.g., GAAP, IFRS). Analytical & Critical Thinking: Exceptional ability to analyze complex data, identify underlying issues, and develop practical, risk-focused solutions. Communication: Excellent written and verbal communication skills, with the ability to articulate complex issues clearly to senior executives and the Audit Committee. Integrity: Uncompromising ethical standards, objectivity, and a high level of professional integrity. Interpersonal Skills: Proven ability to conduct sensitive interviews, influence stakeholders, and manage conflict effectively. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.

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