Pay Range: $26.85 - $35.82 An integral team member of the Business Loan Center, the BB Sr. Loan Administrator (BB SLA) is proficient in their responsibilities. The BB SLA provides a full range of support to the Business Bankers, Branch Teams and Commercial Lenders in processing new loan requests and modifications to existing BB loans. Serves as a resource for internal/external customers, facilitates workflow of applications and related documentation, and ensures compliance with all aspects of applicable regulations and procedures. Interacts directly with Commercial customers, Attorneys, and other outside professionals to facilitate closings, all within service level agreements. Minimizes risk by ensuring loans are closed accordance with approval terms, in compliance with applicable policies and procedures, and safeguarding collateral perfection and collectability. Ensure compliance with certain regulatory requirements. Accurate and thorough data interpretation and processing required for a high level of customer service and accurate financial reporting. Cure document deficiencies by working with relationship managers and directly with customers. The BB SLA focuses on more complex products and loan structures, including SBA 7A and 504 loans and construction loans. Train and mentor less experienced Team Members. Serve as point person for interbank training. Provides support in the absence of Manager. Troubleshoot complex loan product, collateral perfection and loan documentation issues. May serve on projects, initiatives, committees and aid in process development as needed. Education and Experience: High School Diploma or GED required Associate’s degree preferred 3 years’ loan experience or relevant experience required. Skills and Abilities: Ability to follow procedures and interrogate data required Basic organizational skills required Good communication skills (written and oral) required Basic computer skills required Proficient in the Bank’s policy, procedures, accounting systems, and loan origination system. Requires in-depth administrative knowledge of Business Banking procedures and Loan Policy, as well as an extensive understanding of applicable regulations Ability to mentor, train, and provide guidance to less experienced team members. Understanding of and ability to appropriately process complex BB loan products. Subject matter expert. Unique Job Requirements: Ability to deliver high quality work in a friendly and fast paced environment Ability to effective and clearly communicate and collaborate with multiple business partners, external and internal auditors, insurance agents, government agencies and vendors Ability to deliver high quality work in a friendly and fast paced environment Ability and willingness to learn new skills Tasks Performed: 45% With a focus on more complex products and loan processing requirements, facilitates workflow of BB applications through post-closing, while meeting service level agreements. Performs due diligence to ensure clear lien position on all types of collateral; this may include such tasks as reviewing and interpreting information searches, title reports, hazard insurance, appraisals, environmental reports; processing and communicating due diligence requirements to the customer and the field. Expedites closings by ensuring compliance with underwriter approval, identifying discrepancies, and reviewing with underwriting team. Works directly with borrower and lender to ensure all proper documentation is received, reviewed for accuracy, and properly placed in electronic loan & credit files, maintaining, and facilitating proper documentation in conjunction with LDCC and curing documentation exceptions post-closing. 20% Serves as subject matter expert and resource. Train and mentor less experienced Post Approval Team Members. Point person for interbank training visits. Provides support in all PA areas in the absence of Manager. Troubleshoot complex loan product, collateral perfection, loan documentation and other issues. May serve on projects, initiatives, committees and aid in process development as needed. 10% Responsible for the maintenance and organization of Business Banking electronic Loan & Credit files as a part of facilitating the loan booking process. Monitoring daily pipeline reporting to assure proper time accounting to ensure expeditated processing of loan approvals. 10% With a focus on more complex products and loan processing requirements, interacts extensively with external customers facilitating loan closings as well as internal customers including Business Bankers, Branch Personnel, Business Loan Center, Support Center staff, LDCC and others by serving as a subject matter expert. Provides superior customer service, exhibits professional telephone and communications skills when interacting with both internal and external customers including Attorneys and other outside professionals to assist and facilitate loan closings within loan approval and policy standards. Additional outside contacts may include related 3rd parties, including but not limited to Business Development Corps. 10% Responsible to initiate follow up with internal partners to ensure compliance with various Regulations, Including Reg B declination and appraisal requirements, Flood, CIP, BO/CDD and any other applicable regulations. 5% Other duties as assigned Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success. Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. Career Development Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way. Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Pet Insurance: For all your furry friends. Financial and Banking Services: Various banking services benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various banking services benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time. NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company. EEO is the law EEO is the Law Poster Supplement Pay Transparency Nondiscrimination Provision Family Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment. NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at humanresources@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.

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