The successful candidate will be responsible for:
- Manage and monitor data centre environmental conditions, infrastructure integrity, and security to ensure safe and optimal operation of business infrastructure.
- Deploy, support, and maintain IT infrastructure including servers, networks, security devices, and communication systems in adherence to Deloitte's standards and SLAs.
- Oversee physical security, access control, and surveillance infrastructure for the office and data centre.
- Monitor and report on IT infrastructure availability, capacity, and performance metrics, conducting research to identify industry trends and make value-driven recommendations.
- Implement and manage security controls, including antimalware infrastructure, vulnerability patching, and incident response, to protect against cyber threats and ensure business continuity.
- Support the administration of information security awareness, training, and education for staff and third parties.
- Assist in the maintenance and support of meeting room and training room communication infrastructure to ensure high service availability and quality user experience.
Successful applicants will have the opportunity to work with high-profile multinational organisations and further develop their leadership capabilities.
- Must have graduated from a recognized University in Ghana or overseas with a minimum of second class lower in electrical/electronic engineering, computer engineering or related discipline.
- Possession of CCNA, CISA, MS Azure certifications will be an added advantage.
- Minimum of 5 years post NSP directly related work experience in a similar function.
- Superior customer service and support skill.
- Strong knowledge of the Microsoft Windows OS /MS Office Applications.
- Sound problem resolution, judgment and decision-making skill.
- Excellent communication skills – both written and verbal
- Able to work under pressure with little or no supervision
- Ability to diagnose and resolve problems
Leadership / Behavioral Capabilities
- Living our Purpose – Builds own understanding of our purpose and values; explores opportunities for impact
- Talent development – Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
- Performance drive – Understands expectations and demonstrates personal accountability for keeping performance on track
- Influence - Actively focuses on developing effective communication and relationship building skills
- Strategic direction – Understands how their daily work contributes to the priorities of the team and the business
Recruiter Tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.
Application Process: If you are ready to take on a strategic leadership role that will define and shape Deloitte's growth trajectory in Ghana, we invite you to apply by attaching your resume, academic credentials and a cover letter detailing your relevant experience and accomplishments.
Join us in shaping the future of growth at Deloitte Ghana. Your strategic vision and leadership could be the driving force behind our success.
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.
To help you look out for potential recruitment scams, here are some Red Flags:
- Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
- Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
- Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.
If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.