About the job
You will work closely with the Customer Relations team and the Home Furnishing Business to create a positive customer experience. You do this by providing professional knowledge sharing with the IKEA Services Furniture Assemblers and Kitchen Installers enabling a seamless development on measurement, assembly and installation services.
Your assignment
- Responsible for ensuring that the IKEA store provide the best furniture assembly services, so that customers get a successful shopping experience.
- Full understanding of "IKEA basic work knowledge", to maintain a friendly attitude at customer place
- Provide customers with professional, fast and friendly full range of furniture assembly services including delivery of our IKEA items to customers’ places.
- Ensure that all the items loaded are accurate, the packaging is not damaged, the installation drawings are clear to confirm the orderly installation services
- Clearly inform the customer installation in a professional and friendly manner to the customer to confirm the installation of goods
- Ensure that all the measured data is accurate, the picture is clear, the key parts of the logo clearly in place
- Clearly inform the customer measurement procedures, professional and friendly to introduce IKEA products and design concepts
- Always treat customers' advice or complaints efficiently and efficiently to ensure service quality of service providers
Your profile
- Have at least one or two years of Assembly and Installation experience
- Have the ability to use and maintain power tools
- Experience working in a fast-paced and future-oriented environment.
- Understand and meet customer's current and future needs and expectations.
- Have a positive working attitude and be able to work under pressure.
- Have good communication skills
- Hold Class 3 & 4 driving licence.
Please apply by 30-APR-2026.