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GLGlobe logo

Globe

NCR - WGC, Philippines

Incident Management Lead.

SENIOR LEVELFINANCE & LEGAL
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! Responsibilities: 1. Incident Management Activities Validates operational & technology risk incidents reported and reviews the details of the incident provided. Facilitates analysis on the root causes of incidents and coordinates with relevant stakeholders for investigation as necessary. Supports incident investigation by joining briefing and war rooms as needed. Liaises with different business units in understanding and remediating incidents to improve the overall risk health and control environment. Monitors committed action plans that will address incidents reported and propose process/control improvement as needed. Prepares reports for senior management and board committee presentation. 2. Governance, Reporting and Escalations Assists in the preparation of reports on operational and technical risk incidents, issues and decisions to senior management on a regular basis. Qualifications: Bachelor’s degree in Accounting, Finance, Economics, Statistics, Business with 2 or more years of solid work experience in the financial or fintech industry handling risk, data, incident management, and/or controls. Excellent interpersonal and communication skills Detail-oriented Independent and be able to work under pressure Good understanding of process management, internal controls and risk management High level of integrity and take ownership and accountability of results What We Offer Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines. Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’. G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.
Pay
Not stated
Where
NCR - WGC, Philippines
Work
Not stated
Type
Not stated
Posted
21 Apr, 2025
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