THIS ROLE
As a leadership role within Asset Owner Solutions, you will be responsible for managing a team of 10–20 fund accounting professionals while driving operational excellence, client satisfaction, and service delivery. You will provide technical and operational leadership, oversee team performance, and ensure high-quality outputs aligned with client and regulatory requirements. In this role, you will manage stakeholder relationships, optimize resource allocation, and execute strategic initiatives, while guiding your team through performance management, process improvements, and adherence to policies and business plans under the direction of senior leadership.
Key Responsibilities
- You’ll lead, coach, and develop a team of fund accounting professionals by setting performance goals, conducting reviews, and supporting career growth and talent decisions.
- You’ll oversee service delivery, ensuring accuracy, quality, and compliance with SLAs, regulatory requirements, and client-specific governance standards.
- You’ll manage client relationships and act as the escalation point for complex issues, driving resolution with internal and external stakeholders.
- You’ll drive operational efficiency through resource planning, workload allocation, performance monitoring, and continuous process improvement initiatives.
- You’ll execute strategic and operational priorities by implementing team initiatives, supporting change management, and ensuring adherence to policies, procedures, and risk management frameworks.
WHAT WE OFFER
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experience, and skills profile
- Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance
- Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position)
- Hybrid working arrangement: We recognize the value of working flexibly and are keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day
ABOUT YOU
- You hold a bachelor’s degree in Accountancy, Finance, or a related field, with a CPA (or equivalent) preferred, and at least 8 years of progressive experience, including 1–2 years in a leadership role.
- You have strong expertise in fund accounting processes, regulatory compliance, and risk management, with the ability to review and approve complex financial reports and client deliverables.
- You demonstrate experience in resource planning, capacity management, and leading operational initiatives such as client onboarding, system implementation, and process optimization.
- You have a proven track record of driving operational excellence through performance monitoring, KPI management, process improvements, and effective resolution of escalated client issues.
- You possess excellent leadership, communication, and stakeholder management skills, with a results-driven mindset, strong attention to detail, and the ability to lead teams and align with organizational goals.
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.