Join Manulife Singapore's Distribution Transformation Office and help shape the future of AI-enabled advisor productivity. As an AI Transformation Intern, you will support the development and rollout of the Supercharged AI Assistant, an AI-powered platform designed to help financial representatives work smarter, make better decisions, and deliver improved customer outcomes. This is an opportunity to gain hands-on experience in Generative AI, AI product development, digital transformation, and business innovation within a leading financial services organization. Position Responsibilities Support the design, testing, and enhancement of the Supercharged AI Assistant and related AI-enabled advisor tools. Gather user requirements and feedback from advisors, agency leaders, and business stakeholders. Assist in user acceptance testing (UAT), pilot programmes, and solution validation activities. Research emerging AI technologies, industry trends, and leading practices relevant to financial services distribution. Develop demos, presentations, business cases, and communication materials to support stakeholder engagement and adoption. Help analyse advisor workflows and identify opportunities where AI can improve productivity and customer engagement. Support project coordination activities across business, technology, and data teams. Contribute to responsible AI and governance reviews to ensure solutions remain secure, compliant, and customer-centric. What Makes This Opportunity Exciting Help shape the future AI capabilities of Manulife's financial representatives. Gain experience in learning design, change management, and AI enablement. Work on high-profile AI adoption initiatives with direct business impact. Collaborate with business leaders, trainers, technology experts, and transformation teams. Play a key role in building an AI-ready workforce across Manulife Singapore Distribution.. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026 To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.

AI Transformation Intern (Distribution Transformation & Supercharged AI Assistant).

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