Join Manulife Singapore's Distribution Services – Compensation team and help drive the transformation of operational processes through AI-enabled workflows, automation, and data-driven reporting. As an AI Workflow & Reporting Intern, you will work closely with business stakeholders to identify opportunities to streamline manual processes, improve operational efficiency, and enhance management reporting through AI and intelligent automation solutions. This role offers hands-on exposure to how AI can be practically applied to improve business operations within a leading financial services organization. Position Responsibilities: Support the identification and assessment of compensation operational processes that can be enhanced through AI, automation, and workflow digitisation. Assist in designing and testing AI-enabled workflows that reduce manual effort and improve turnaround times. Analyse business processes and reporting requirements to identify efficiency improvement opportunities. Support the development of performance and compensation dashboards, visualisations, and management reports using available analytics and AI tools. Assist with data preparation, quality reviews, and reporting insights to support operational decision-making. Research emerging AI, automation, and reporting capabilities relevant to Distribution Services - compensation functions. Create process documentation, user guides, and communications materials to support adoption of new workflows. What Makes This Opportunity Exciting Gain practical experience applying AI and automation to real business operations challenges. Work on initiatives that directly improve efficiency, reporting quality, and service delivery across Distribution. Develop skills in process optimisation, analytics, automation, and AI-powered business solutions. Partner with business leaders and transformation teams on strategic operational improvement initiatives. Be part of Manulife's journey to create a more intelligent, data-driven, and AI-enabled operating model. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026 To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.

AI Workflow & Reporting Intern (Distribution Services).

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