At Aristocrat, our mission is to bring happiness to life through the power of play! In the role of Director of Operations, you will be critical in advancing and growing our global iGaming operations. You will promote operational maturity and embed a culture of excellence within the organization. This role provides an outstanding opportunity to impact the company’s mission, culture, and success by ensuring seamless delivery management and effective partnership across multiple teams and departments. You will lead the development and implementation of a scalable, efficient, and data-driven operating model. This will help our teams deliver high-quality content and platform capabilities with speed, predictability, and compliance. If you are passionate about leading ambitious projects, managing dependencies, mitigating risks, and driving accountability in a fast-paced and highly regulated environment, we want you on our team! What You'll Do Lead the transformation and evolution of iGaming operations to a globally scalable, standardized operating model. Define and implement operating frameworks that support growth, complexity, and multi-market delivery. Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency. Champion a culture of continuous improvement, operational rigor, and delivery within the field. Build and lead a high-performing global operations organization, capable of supporting rapid business growth. Establish clear ownership models, governance structures, and decision-making frameworks. Drive alignment across regions and functions to ensure consistency in execution and outcomes. Develop future leaders and strengthen organizational capability in operations and delivery. Own and elevate end-to-end delivery excellence across iGaming products and platforms. Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market. Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence). Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks. What We're Looking For 12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms. Proven experience leading large-scale operational transformation in complex, global organizations. Demonstrated success in building scalable operating models and high-performing teams. Strong experience with Agile at scale / delivery frameworks and operational governance models. Track record of influencing executive collaborators and driving cross-functional alignment. Leader dedicated to making improvements with a strong inclination toward action and results. Strong systems thinker—able to build for scale, not just solve for today. Highly collaborative, with the ability to influence without direct authority. Data-driven and outcome-focused, with strong business insight. Comfortable operating in ambiguity and leading through change. This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat. Compensation Philosophy We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details about compensation and benefits for this position will be discussed during the recruitment process. Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery. Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day. Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content. Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day. We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we bring joy to life through the power of play! Aristocrat Leisure Limited or its affiliates worldwide provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any protected characteristic, such as race, color, sex, religion, national origin, physical or mental disability, genetic characteristic, pregnancy, breastfeeding or related medical condition, sexual orientation, gender identity, gender expression, ancestry, citizenship, age, marital, military and veteran status, or any other characteristic prohibited by local, state/provincial or federal law. If you need assistance or accommodation applying for a position, please reach out to helpdesk-recruiting@aristocrat.com. At Aristocrat, sustainability is embedded in our strategy, operations and the values and culture of our teams across the globe. Our Sustainability report provides information on the progress we’ve made each year, across our four strategic sustainability pillars – Good Governance & Responsible Business, Empowering Safer Play (formerly responsible gameplay), Operational Sustainability & Climate, and People & Community. You can read more about our progress here: https://www.aristocrat.com/sustainability/

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