As Senior Key Account Manager, you are responsible for defining, negotiating and monitoring the short- and long-term commercial strategy for the accounts under your responsibility. You build sustainable and profitable partnerships with customers to accelerate quantitative KPIs such as invoicing, sell-in, sell-out and margin, as well as qualitative KPIs such as brand visibility in-store and online.
You will play a central role within the organization and collaborate closely with merchandising, marketing, finance and customer service teams.
Your Main Missions
Strategic Account Development
- Build and lead strategic account plans internally and externally, from short to long term. Each strategic plan must translate account ambitions and brand objectives into concrete, measurable action plans.
- Organize at least one Top-to-Top meeting per year. You will be responsible for organizing, leading and following up on next steps.
Commercial Management and Negotiation
- Independently negotiate annual agreements.
- Lead complex negotiations and conduct regular business reviews.
- Drive and manage sustainable account growth: revenue, margin, sell-out, traffic, conversion, order book quality.
Product, Merchandising and Assortment Strategy
- Work with Merchandising teams to define account-specific assortments.
- Share customer and consumer needs to influence assortment decisions, product launches and access to exclusive products.
- Initiate and follow up product co-development with your most premium customers.
Operational Excellence
- Manage key performance indicators: sell-in, sell-out, order book conversion rate, stock, product availability, service level and profitability.
- Demonstrate strong expertise of e-commerce performance indicators.
- Ensure the accuracy of pre-season and invoicing forecasts.
- Anticipate potential roadblocks, build action plans and ensure follow-up.
Marketing Collaboration
- Build annual activation plans in collaboration with Marketing.
- Contribute to the premiumization of the online & offline consumer experience.
- Negotiate permanent visibility assets.
What you'll need
- 4+ years of successful experience in Key Account Management, National Account Management or strategic sales roles.
- Solid experience within an international brand.
- Proven track record in strategic account management, profitable growth and long-term partnership building.
- Confirmed experience in complex commercial negotiations, including annual agreements, trade terms and marketing investments.
- Strong commercial background: negotiation, business analysis, margin management, forecasting and KPI management.
- Ability to think long term, build a vision and translate it into operational action plans.
- Excellent interpersonal skills and ability to influence senior internal and external stakeholders.
- Strong understanding of e-commerce, merchandising, marketing and consumer experience challenges.
- Analytical mindset, advanced Excel skills and ability to build your own reporting and recommendations.
- Fluent French and English, both written and spoken.
Travel: regular travel, approximately 30 to 40% percent of the time.
Contract: permanent contract
Start date: as soon as possible.
Location: Annecy or Villefontaine
Ready to take a key e-commerce portfolio to the next level and make an impact at Salomon? Apply now and join the adventure?