Accountabilities:
What is the purpose of the job?
- Monitor and improve the Global Invoice to pay process to gain efficiency and effectiveness.
- Direct, lead and drive operations & ensure alignment with I2P Operations Strategy.
- Develop and implement strategies to improve process productivity
- Challenge the status quo and make fact-based recommendations to drive process improvements and defines best in class process solutions
- Coach, direct & lead I2P operations managers at Syngenta Global Finance operations
- Embed continuous improvement & data driven decision culture.
- Establish governance process to create appropriate mitigation strategies for operational risks.
- Engage with Business partners to evolve Operations strategies on need basis and review operational efficiency.
- Monitor process and operational KPIs to ensure is effectively delivering against Syngenta Global targets and internal and external benchmarks
- Initiate and lead innovation, continuous improvement and proof-of-concept initiatives to continually improve service performance or address emerging/unmet customer needs
- Support the resolution of critical global service issues and challenges, ensuring appropriate engagement of organizational leadership and escalate if needed
- Provide input and support on multiple tactical process and technology initiatives with the view to realize the longer-term overall vision of Invoice to Pay.
- Support the change management strategy to effectively implement new technologies & ways of working.
- Conceive and implement strategy for Proactive attrition management, talent retention & development, upskilling, cross training, process risk assessment & mitigations
- Roll out a Capability Framework to leverage the essential capabilities in the organization to sustain the delivery of operational excellence and a high continuous improvement mindset
Collaboration: Collaborate with Global I2P operation, Business partners, Digital finance, Process Governance, financial compliance to deliver best in class business service. Speaks-up proactively during discussions and influences team thinking, establishing strong relationships to ensure they feel valued and appreciated.
Technology Awareness: Strong Digital Awareness and IT Innovation skillset to understand new technologies and drive the solutions for I2P improvements. Leverages agile way of work and bring new and innovative ways to operate, adding more value to business.
Change Management: Be an advocate for the change, communicates consistently and transparently regarding changes that impact team members, encourages openness and cooperation with others which establishes trust and mutual respect.
Resilience & Persistence: Demonstrates determination in achieving objectives in the face of a challenge and deals with stressful situations with composure and professionalism. Encourages others to stick with a problem until it is solved.
Required Qualifications:
- Bachelor’s Degree additionally holds professional Qualification: MBA / CA / ICWA or equivalent Fluent in English
- 15+ years of relevant experience in the Finance process with a focus on the Global Procure to Pay domain and an excellent understanding of shared services setup and delivery and process transformation
- Prior experience to set up and run Global Accounts Payable or Source to Pay as a centralized function
- Proven ability to lead teams through process improvements and implementation of standardized processes throughout large organizations
- Previous experience of managing global client or internal stakeholders
- Experience working in roles supporting global projects
- Completed Lean, Opex / Six Sigma certification (Black Belt preferred).
- Demonstrates deep functional Finance shared services expertise
- Deep understanding of Global Procure to Pay domain
- Ability to provide insights to streamline and simplify processes and deliver value
- Ability to multi-task and prioritize within a fast-paced, demanding environment
- Comfort with ambiguity and willingness to embrace an iterative process
- Fundamental knowledge and experience in design and analysis of business processes and systems.
- Ability to independently resolve complex issues/problems
- Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects
- Experience with Finance processes enabled by ERP and AI-based technologies
- Track record of compliance, culture maintenance and enforcement
- Leading large and diverse team with strong performance management and talent development skills
Desired Qualifications:
- Knowledge of automation technology in Accounts payable area
- Certification in Change management, Design Thinking, Coaching
- Experience of driving process improvements based on insights from process mining
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
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