As an Invoice to Pay Business Partner, you will be responsible for ensuring seamless Invoice to Pay (I2P) service delivery for respective countries and providing an enhancing experience to end users of the process (finance function, non-finance functions, vendors, and I2P teams). The opportunity is a 2 years fixed-term maternity cover contract.
Accountabilities:
- Compliance:
- Ensure that the Standard Operating Procedures (SPDs) are followed and aligned with the current legal regulatory requirements; regularly review and update country BOPs and actively work on eliminating process exceptions
- Implement corrective actions and enhancements to maintain compliance across all I2P processes
- KPIs:
- Develop and implement ways to improve KPI outcomes, including process optimization and error reduction initiatives
- Provide training and support to I2P teams to address and resolve issues impacting KPI performance
- Review and Analyze process KPIs, collaborate with end-users and other functions to improve them
- Stakeholder management:
- Engage with stakeholders to gather insights on their needs and expectations, ensuring their alignment with strategic/project objectives
- Communicate effectively with all stakeholders, maintaining transparency and openness in all interactions
- Establish and maintain feedback mechanisms to continuously gather stakeholder input and address concerns promptly
- Knowledge development:
- Create and maintain an accessible knowledge base for I2P processes and systems
- Organize training sessions and knowledge sharing activities to enhance the expertise of the I2P users and end-users
- Provide coaching and development opportunities for team members to build their capabilities and performance
- Projects / Continuous improvements:
- Engaging with Business Finance / requestors and finding smarter & more effective ways of working
- Identify areas for continuous improvement within the I2P processes and lead initiatives to enhance efficiency and effectiveness
- Finding out better ways of working to reduce overall cycle time, number of blockers and to improve the overall productivity of AP users
- Exploring cost optimization ideas / small projects that are not part of big strategic initiatives
- Support and contribute to strategic projects within the I2P portfolio and License to Operate (LTO) projects that align with organizational goals
- Collaborate with cross-functional teams to drive process improvements and encourage positive changes in user behavior
- Actively participate in center-related activities and encourage team involvement
- Bachelor’s degree in Business Administration, Finance, or a related field
- Minimum of 5 years of experience in finance operations (shared services organization) with a focus on Invoice to Pay or Purchase to Pay processes
- Advanced verbal and written English knowledge; an additional European language is a plus (Italian or German language)
- Good interpersonal and organizational skills, able to communicate effectively with various levels within the organization
- SAP ECC / S4 HANA knowledge; Invoice Automation like VIM preferred
- Experience in managing change, implementing new procedures, and re-engineering processes
- Can do attitude, able to work independently with minimal direction/supervision
- Comfort in working in a global business environment that is undergoing process and technology changes
What We Offer
- An environment where every voice matters, professional growth is encouraged, and work-life balance is prioritized.
- Comprehensive benefits package, including health and wellness coverage tailored to your location.
- Learning and development opportunities, wellness programs, employee assistance programs, and additional benefits in accordance with local practices.
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
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