Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Facility Maintenance Specialist Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Facility Maintenance Specialist will be responsible for overseeing the administration of Safelite's facility maintenance software system (ServiceChannel) and will manage associated work orders for their dedicated region. This position will have the opportunity to make a significant impact by delivering excellent customer service and supporting our field leadership team to identify problems and develop short and/or long term sustainable solution while executing in accordance with Safelite's maintenance processes. What you will do Support Field Operations through daily oversite and management of ServiceChannel work orders in all process phases including: initiation, tracking, coordinating, reviewing proposals and securing cost approvals, and invoicing. Provide regular status updates to leadership. Partners with Safelite maintenance leadership, internal/external project consultants, and service providers to administer preventative and reactive maintenance programs. Act as liaison with leadership team and vendors to ensure minimal store/business interruption. Provide guidance and recommendations to field partners and approvers on the scope of work for maintenance projects/proposals and facilitate escalation where needed. Influence and develop solutions to make recommendations to field leaders to optimize resources and costs. Review and monitor maintenance activities to ensure quality of work, control costs, and accelerate resolution. Review all cost proposals, challenging when needed. Implement best practices to minimize costs. Negotiate repair responsibility with landlords. Administer the ServiceChannel system, troubleshoot errors and issues that may arise, and provide recommendations to Safelite maintenance leadership on ServiceChannel and maintenance processes. Support Safelite programs in sustainability, asset management, and facility condition. Visit sites to evaluate conditions and identify potential repair and maintenance needs. Provide leadership with data analytics and tracking to support the retail, supply chain, and HQ organizations. Develop and maintain cost summary of all maintenance work and review with leadership. Other duties as assigned. What you will need High School Diploma Required Bachelor's Degree Preferred 1-3 years Experience and proven success working in a multi-faceted, customer service based environment Required 1-3 years Facility maintenance experience or involvement in property management preferred. Preferred Capable of managing detailed data and processes in a high-volume setting Technologically capable including experience performing job functions utilizing computer-based software systems Strong interpersonal and remote communication skills, with a demonstrated ability to communicate in a positive manner. Comfortable interacting and communicating with field leadership. Excellent organization skills with high attention to detail Proactive problem solver Ability to travel occasionally (up to 30%) Expected Work Location (In Office): It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite #LI-MH1 Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Didn't find the right job? Upload your resume for ongoing consideration! Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are. Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for assistance, . Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. Click here to be considered as an approved agency partner. Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates. Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to. You trust us with more than your vehicle glass – you also share your personal information with us. We’re committed to honoring that trust. Browse our privacy practices that detail your rights and the ways we look out for you. Safelite privacy policies California Privacy Policy - Notice at Collection

Facility Maintenance Specialist.

more at Belron.

Repair Specialist

Customer Advocate

Seasonal Repair Specialist

similar roles.

Emerging & Disruptive Technology Analyst (Senior)

TZ MEL Lead - Monitoring, Evaluation & Learning

Manager Commercial Analytics

Server

Receptionist

Geology Assistant (12 Weeks) - AmeriCorps