We are looking for a Field Service Engineer in the western part of France (Bretagne, Normandy, Pays De La Loire), passionate about technology and customer success, to join our After Sales & Service team :
Your responsibilities:
- Test, repair, and maintain our shuttle systems at customer sites accross Western France.
- Provide technical support (L1 & L2) via helpdesk and remote assistance.
- Deliver training to end-users and integrators on-site and internally.
- Assist in commissioning Movu systems (atlas, escala, ifollow and others).
- Detect and report commercial service opportunities (spare parts, service packs).
- Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
- Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place.
- Bachelor in Electromechanics or relevant experience.
- Fluent French and English required.
- Available to travel short periods abroad.
- Skilled in MS Office and Teams. Willing to learn custom software packets.
- Customer-focused, social, team player with a proactive mindset.
- Willing to work in shifts and weekend if needed.
- No fear of heights or vertigo.
What do we offer you?
- A salary aligned with your profile and/or experience.
- Full coverage (100%) of your health insurance via Alan.
- Meal vouchers with a value of €9.
- A permanent contract with Movu Robotics France (situated at 65 Av. François Vincent Raspail, 94110 Arcueil)
Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.