Job Description Initiate, facilitate, and lead end‑to‑end business process mapping and review workshops to assess current sales and operational workflows and identify digitalization opportunities Conduct detailed analysis of concept notes shared by business stakeholders and convert them into clear, structured Business Requirement Documents (BRDs) Collaborate closely with cross‑functional business teams to capture business scenarios, ROI/payback calculations, exception cases, operational challenges, and user requirements Translate business needs into functional specifications, user stories, and acceptance criteria for CRM/ERP or other digital platforms after considering vertical & horizontal integration Evaluate existing processes for inefficiencies, manual touchpoints, and compliance gaps, and recommend process enhancements or automation opportunities Support solution design by working alongside technical teams, ensuring that proposed digital solutions align with business objectives and fit the intended process flow Facilitate requirement walkthroughs and sign‑off cycles with business users, process owners, and IT teams Coordinate and support User Acceptance Testing (UAT) by preparing test scenarios, assisting users during execution, and validating defect resolutions Drive change management efforts by training users, explaining new digital processes, and ensuring adoption of updated workflows and systems Monitor post‑implementation performance and utilization, gather user feedback, and work with stakeholders to refine processes and drive continuous improvement Explore usage of new age technologies like AI/ML, Analytics etc. to make the business processes more convenient, flexible & Agile Qualification and experience B.E. (Mech) with experience in sales for 3-5 years. Should have flair for digital technologies Functional / Technical Competencies Knowledge of aftermarket business processes Knowledge of Project Management (Digitalization) Knowledge of ERP & CRM functions Behavioural Competencies Planning & Organizing Analytical ability Pursuation & Conflict management Big picture thinking Decision making Target Orientation KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing acilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest! Get to know KSB

Business Process Lead - SupremeServ.

more at Ksb.

Abschlussarbeit im Bereich IIoT / Sensorik / Funktechnik "Entwicklung und Untersuchung von geeigneten Übertragungsprotokollen für eine NB-IoT-basierte Pumpenüberwachung"

Praktikum im Bereich IIoT / Sensorik / Funktechnik "Unterstützung bei der Evaluierung neuer Technologien"

Praktikum/Abschlussarbeit Prüfstandsentwicklung

similar roles.

Senior Manager, Sales Operations & Enablement

Founding Sales Manager

Enterprise Account Executive

Marketing Lead

Sales Executive - Owo

Strategic Account Executive