Technical Delivery Second Level operational support for Microsoft 365 within clearly defined boundaries: M365 Second Level Support Incident and service request handling Analysis of user issues (authentication, access, permissions) Troubleshooting in Teams, SharePoint, OneDrive, Outlook Documentation and structured escalation Execution of standard changes based on approved runbooks Security / Defender – Triage & Basic Response Participate in global support reviews Work within agile delivery models (Kanban / Scrum) Review and triage of alerts and incidents Prioritization and classification Incident documentation and assignment Analysis of risky sign-ins Execution of predefined immediate actions (e.g. password reset, MFA reset, session revoke) SharePoint / Teams Support SharePoint Permission analysis Structure validation Management of SharePoint groups Support for minor configuration adjustments Teams Management of team memberships and channels Permission analysis Review of apps and policies (read-only) Teams Rooms health checks Device assignment verification Teams Phone Component Monitoring Teams Telephony (Operational Support) Assignment of phone numbers Troubleshooting call-related issues Voicemail and call forwarding adjustments Delegation and call group configuration Analysis of CQD and call logs Verification of Operator Connect and Direct Routing status Identity / Entra ID User management Group management (non-privileged groups) Password and MFA reset Sign-in log analysis Session revoke actions Read-only Conditional Access impact analysis Enterprise Apps / App Registrations Creation of app registrations Management of application owners Creation and renewal of secrets Certificate management (upload/renewal) Maintenance of redirect URIs Troubleshooting authentication issues Sign-in log analysis Power Platform Troubleshooting of apps and flows Log analysis Review of sandbox environments Exchange Online Message trace and mail flow analysis NDR analysis Quarantine review (read-only) Shared mailbox management Distribution group management Alias and SMTP address maintenance Mailbox permission management Mobile device removal Forwarding and out-of-office analysis Copilot (Support & Analysis) Troubleshooting Copilot-related issues License status verification (read-only) Access issue analysis Review of agent logs Client-side troubleshooting Usage metrics review Labels (Sensitivity & Retention) Analysis of labeling issues Troubleshooting encryption-related problems Retention behavior analysis Client-side label error investigation Audit & Monitoring Unified Audit Log analysis Service activity log review (M365 services) Teams call log analysis Use of logs for incident investigation Documentation and escalation Collaboration Services M365 Groups Member and owner management Group structure analysis Teams ↔ M365 Group relationship checks Planner / Loop / Search Permission issue analysis Sync issue troubleshooting Search and indexing issue analysis KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing acilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest! Get to know KSB

Senior Microsoft 365 Operations Specialist.

more at Ksb.

Abschlussarbeit im Bereich IIoT / Sensorik / Funktechnik "Entwicklung und Untersuchung von geeigneten Übertragungsprotokollen für eine NB-IoT-basierte Pumpenüberwachung"

Praktikum im Bereich IIoT / Sensorik / Funktechnik "Unterstützung bei der Evaluierung neuer Technologien"

Praktikum/Abschlussarbeit Prüfstandsentwicklung

similar roles.

Safety and Security Officer Trainee

Safety & Security Officer

Event Security Coordinator

Crowd Manager Supervisor

Cloud Network Admin

IT Security Engineer