As an Engineering Supervisor, you will lead the daily operations of the Engineering Department by overseeing maintenance technicians, coordinating preventive maintenance and repair projects, and ensuring the resort remains safe, functional, and guest-ready. This role is ideal for a hands-on leader who enjoys mentoring a team, solving operational challenges, and delivering exceptional service through well-maintained facilities.
In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.
What You'll Do as an Engineering Supervisor:
- Lead, supervise, and support the Engineering team while ensuring resort units, public areas, and facilities are maintained to company standards.
- Coordinate daily work assignments, schedules, preventive maintenance, and repair projects to meet operational needs.
- Train, coach, mentor, and develop Engineering Team Members while promoting a positive, safety-focused work environment.
- Conduct routine inspections of guest rooms, public spaces, equipment, and resort facilities to ensure quality, safety, and operational excellence.
- Respond promptly to guest and team member maintenance requests while providing outstanding customer service.
- Assist with departmental administration, including payroll, scheduling, inventory, budgeting, and recordkeeping.
- Ensure compliance with OSHA regulations, safety procedures, company policies, and preventive maintenance programs.
- Perform hands-on maintenance and repairs as needed while supporting the Engineering team during high-demand periods.
- Communicate professionally with guests, vendors, and fellow Team Members to resolve maintenance concerns efficiently.
- Perform additional duties as assigned to support resort operations.
What You Will Bring as an Engineering Supervisor:
- High school diploma, GED, or equivalent experience required.
- Certified Pool Operator (CPO) certification required.
- Minimum of 2 years of supervisory experience in engineering, maintenance, or facilities operations.
- Minimum of 2 years of hands-on maintenance experience, preferably in a resort, hotel, or commercial environment.
- Basic computer proficiency, including Microsoft Word, Excel, and maintenance management systems.
- Strong leadership, organizational, communication, and problem-solving skills.
- Ability to work independently, prioritize multiple tasks, and make sound operational decisions.
- Valid driver's license required.
Requirements:
- Ability to work flexible schedules, including weekends, holidays, and evenings as business needs require.
- Ability to regularly stand, walk, bend, climb, and lift materials or equipment as required to support maintenance operations.
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
- Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
- Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and exceptional guest service.
Why Westgate?
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.