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NBNbn logo

Nbn

Eastern Creek

Customer Field Technician.

FULL TIMEPEOPLE & OPS
Job Expectations Paid training. Essential industry. Long-term career opportunities. What nbn offers: Eight weeks of structured, paid training Permanent full-time employment $93,200 per annum (inclusive of superannuation) All tools, equipment and safety gear provided Ongoing learning and development opportunities Career pathways into specialist, senior and leadership roles Never pictured yourself in telecommunications? No problem. Keep reading. Many successful nbn Field Technicians began their careers in other industries. Experience may come from trades, construction, utilities, defence, transport, customer service, maintenance, security, technology or other operational environments. The role is suited to individuals who enjoy hands on practical problem solving, working outdoors, learning new skills and delivering great customer experiences. The details at a glance Hours: Shifts operate between 7:00am and 7:00pm, typically around 8 hours per day Location: Opportunities available nationally Flexibility: Shift variations may be considered based on business and individual circumstances Training and equipment: Fully provided by nbn Requirements: Australian working rights and a current unrestricted driver's license Closing date: Ongoing opportunities, but please don’t wait to apply About the role nbn Field Technicians visit homes and businesses to install, connect, maintain and repair telecommunications infrastructure, helping Australians stay connected to the people, services and opportunities that matter most. Working independently while supported by experienced leaders and peers, technicians play a critical role in maintaining one of Australia's most important pieces of national infrastructure. About you Successful candidates typically demonstrate: Strong problem-solving capability and technical aptitude A commitment to safe work practices Willingness to learn new skills and technologies Confidence working independently and outdoors Excellent customer service and communication skills Experience working with tools, equipment, technical systems or operational processes Telecommunications experience is not essential. nbn values capability, potential and transferable skills. If this sounds like you, please apply! Paid Training and Development Successful applicants undertake eight weeks of structured, paid training before transitioning into field-based work. The program combines technical learning, practical experience and capability assessments designed to prepare technicians for success in the field. Ongoing development opportunities continue throughout a technician's career at nbn. The recruitment process Nbn is committed to a fair and equitable recruitment process: Apply with your resume only. No cover letter, no selection criteria, and it does not need a single word of telco in it. If successful, you will be contacted for an interview and/or assessment centre, depending on the location you’re applying for. Reference checks, then a criminal history check and a pre-employment medical for the preferred candidate. Life at nbn To be part of nbn is to be part of something bigger: building Australia’s network and lifting the digital capability of the nation. Benefits include: 18 weeks paid parental leave Career opportunities in a growing and evolving industry Permanent employment in an essential service industry Access to employee wellbeing and support programs See our full list of benefits and policies on our WORK180 employer page Our commitment to Inclusion nbn is committed to building a workforce that reflects the diversity of the communities it serves. The telecommunications and field services sectors have historically underrepresented women, First Nations peoples and some other groups. nbn is focused on creating pathways that broaden participation and remove unnecessary barriers to entry. Applications are encouraged from women, First Nations peoples, people with disability, LGBTQIA+ communities, culturally and linguistically diverse backgrounds, mature-age candidates, career changers and individuals returning to the workforce. nbn recognises that valuable capability can be developed through many different life and career experiences. For this reason, telecommunications experience is not a prerequisite for success in this role. Recruitment focuses on capability, potential and commitment to learning. nbn supports inclusion through initiatives including its Reconciliation Action Plan, Accessibility and Inclusion Plan, employee-led inclusion networks, and recognition as a WORK180 Endorsed Employer for Women and a Pride in Diversity Platinum Employer. Reasonable adjustments are available throughout the recruitment process. Candidates requiring support can contact recruitment@nbnco.com.au or the Recruitment Accessibility Enquiry Line on +61 2 8918 9990. Worker Type Permanent Time Type Full time nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come. At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s. To apply, please follow the links and submit your resume. No cover letter or selection criteria is required.
Pay
Not stated
Where
Eastern Creek · NSW · Australia
Work
Not stated
Type
Full time
Posted
4 Sep, 2026
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